/* ========================================
   SINERGIO SYSTEMS — DASHBOARD STYLES
   Premium frosted glass + 3D depth
   Proper light / dark mode
   ======================================== */

/* ====== LIGHT MODE (default) — solid white, prominent shadows ====== */
:root {
  --bg: #e8ebf0;
  --bg-secondary: #e0e3ea;
  --bg-solid: #e8ebf0;
  --bg-tertiary: #dfe2e9;
  --border: rgba(0,0,0,0.06);
  --border-strong: #c8ccd6;
  --text: #1a1d2e;
  --text-secondary: #4a4e60;
  --text-muted: #7e8298;
  --accent: #0a66e1;
  --accent-hover: #0852b8;
  --accent-glow: rgba(10,102,225,0.20);
  --accent-subtle: rgba(10,102,225,0.08);
  --card-shadow: 0 2px 6px rgba(0,0,0,0.12), 0 6px 20px rgba(0,0,0,0.10);
  --card-shadow-hover: 0 4px 12px rgba(0,0,0,0.15), 0 12px 32px rgba(0,0,0,0.14);
  --card-3d: 0 2px 6px rgba(0,0,0,0.12), 0 6px 20px rgba(0,0,0,0.10);
  --glass-blur: none;
  --glass-bg: #e4e7ee;
  --glass-border: rgba(0,0,0,0.06);
  --sidebar-bg: #1e2540;
  --sidebar-header-bg: #1e2540;
  --sidebar-text: #e8eaf0;
  --sidebar-text-muted: rgba(255,255,255,0.35);
  --sidebar-text-item: rgba(255,255,255,0.7);
  --sidebar-hover: rgba(59,138,255,0.12);
  --sidebar-border: rgba(255,255,255,0.1);
  --bubble-caller: #d8dbe4;
  --bubble-caller-text: #1a1d2e;
  --text-shadow: none;
  --green: #10b981;
  --yellow: #f59e0b;
  --red: #ef4444;
  --inset-shadow: inset 0 2px 4px rgba(0,0,0,0.05);
  --stat-gradient: linear-gradient(135deg, rgba(10,102,225,0.04), rgba(26,124,232,0.06));
  --card-bg: #d8dce5;
  --card-border: rgba(0,0,0,0.10);
}

/* ====== DARK MODE ====== */
[data-theme="dark"] {
  --bg: #0f1117;
  --bg-secondary: rgba(28,30,42,0.75);
  --bg-solid: #1c1e2a;
  --bg-tertiary: #151722;
  --border: rgba(255,255,255,0.06);
  --border-strong: rgba(255,255,255,0.10);
  --text: #e8eaf0;
  --text-secondary: #9a9eb5;
  --text-muted: #5c6080;
  --accent: #3b8aff;
  --accent-hover: #2470d9;
  --accent-glow: rgba(59,138,255,0.25);
  --accent-subtle: rgba(59,138,255,0.08);
  --card-shadow: 0 2px 8px rgba(0,0,0,0.3), 0 8px 24px rgba(0,0,0,0.25);
  --card-shadow-hover: 0 4px 12px rgba(0,0,0,0.35), 0 16px 40px rgba(0,0,0,0.35);
  --card-3d: inset 0 1px 0 rgba(255,255,255,0.05), 0 2px 8px rgba(0,0,0,0.3), 0 8px 24px rgba(0,0,0,0.2);
  --glass-blur: blur(20px) saturate(180%);
  --glass-bg: rgba(28,30,42,0.60);
  --glass-border: rgba(255,255,255,0.08);
  --sidebar-bg: #12141e;
  --sidebar-header-bg: #0c0e16;
  --sidebar-text: #e8eaf0;
  --sidebar-text-muted: rgba(255,255,255,0.30);
  --sidebar-text-item: rgba(255,255,255,0.65);
  --sidebar-hover: rgba(59,138,255,0.10);
  --sidebar-border: rgba(255,255,255,0.10);
  --bubble-caller: rgba(40,42,58,0.9);
  --bubble-caller-text: #e8eaf0;
  --text-shadow: none;
  --inset-shadow: inset 0 2px 4px rgba(0,0,0,0.2);
  --stat-gradient: linear-gradient(135deg, rgba(59,138,255,0.06), rgba(10,102,225,0.10));
}

/* ====== LIGHT MODE (explicit) — forces light even if Chrome/OS prefers dark ====== */
[data-theme="light"] {
  --bg: #e8ebf0;
  --bg-secondary: #e0e3ea;
  --bg-solid: #e8ebf0;
  --bg-tertiary: #dfe2e9;
  --border: rgba(0,0,0,0.06);
  --border-strong: #c8ccd6;
  --text: #1a1d2e;
  --text-secondary: #4a4e60;
  --text-muted: #7e8298;
  --accent: #0a66e1;
  --accent-hover: #0852b8;
  --accent-glow: rgba(10,102,225,0.20);
  --accent-subtle: rgba(10,102,225,0.08);
  --card-shadow: 0 2px 6px rgba(0,0,0,0.12), 0 6px 20px rgba(0,0,0,0.10);
  --card-shadow-hover: 0 4px 12px rgba(0,0,0,0.15), 0 12px 32px rgba(0,0,0,0.14);
  --card-3d: 0 2px 6px rgba(0,0,0,0.12), 0 6px 20px rgba(0,0,0,0.10);
  --glass-blur: none;
  --glass-bg: #e4e7ee;
  --glass-border: rgba(0,0,0,0.06);
  --sidebar-bg: #1e2540;
  --sidebar-header-bg: #1e2540;
  --sidebar-text: #e8eaf0;
  --sidebar-text-muted: rgba(255,255,255,0.35);
  --sidebar-text-item: rgba(255,255,255,0.7);
  --sidebar-hover: rgba(59,138,255,0.12);
  --sidebar-border: rgba(255,255,255,0.1);
  --bubble-caller: #d8dbe4;
  --bubble-caller-text: #1a1d2e;
  --text-shadow: 0 1px 2px rgba(0,0,0,0.3);
  --green: #10b981;
  --yellow: #f59e0b;
  --red: #ef4444;
  --inset-shadow: inset 0 2px 4px rgba(0,0,0,0.05);
  --stat-gradient: linear-gradient(135deg, rgba(10,102,225,0.04), rgba(26,124,232,0.06));
  --card-bg: #d8dce5;
  --card-border: rgba(0,0,0,0.10);
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

body {
  font-family: -apple-system, BlinkMacSystemFont, "SF Pro Display", "Segoe UI", Roboto, sans-serif;
  background: var(--bg);
  color: var(--text);
  height: 100vh;
  overflow: hidden;
  -webkit-font-smoothing: antialiased;
  transition: background 0.4s ease, color 0.3s ease;
  text-shadow: var(--text-shadow);
}

/* Universal text-shadow application */
h1, h2, h3, h4, h5, h6, p, span, a, button, label, input, textarea, select, div {
  text-shadow: inherit;
}

.dashboard {
  display: flex;
  height: 100vh;
}

/* ====== SIDEBAR ====== */
.sidebar {
  width: 260px;
  background: var(--sidebar-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--sidebar-text);
  display: flex;
  flex-direction: column;
  flex-shrink: 0;
  border-right: none;
  z-index: 10;
  position: relative;
}

/* Gradient accent line on sidebar right edge */
.sidebar::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: 2px;
  height: 100%;
  background: linear-gradient(180deg, transparent 0%, var(--accent) 15%, #1a7ce8 35%, #3b8aff 50%, #1a7ce8 65%, var(--accent-hover) 85%, transparent 100%);
  opacity: 0.5;
  z-index: 11;
}

[data-theme="dark"] .sidebar::after {
  opacity: 0.7;
}

.sidebar-header {
  padding: 20px 20px 14px;
  border-bottom: none;
  text-align: center;
  background: var(--sidebar-header-bg);
  border-radius: 0;
  position: relative;
}
.sidebar-header::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 12px;
  right: 12px;
  height: 1px;
  background: rgba(59,138,255,0.35);
}

.sidebar-header .subtitle {
  color: rgba(255,255,255,0.5);
}

.nexus-subtitle {
  color: #5b9cf6;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 3px;
  text-shadow: 0 0 8px rgba(91,156,246,0.6);
  margin-top: 4px;
}

[data-theme="light"] .nexus-subtitle {
  color: #1a5cc8;
  text-shadow: 0 0 8px rgba(26,92,200,0.3);
}

.plan-pill {
  display: inline-block;
  margin-top: 10px;
  padding: 4px 14px;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  border-radius: 20px;
  background: rgba(168,132,246,0.12);
  color: #a884f6;
  border: 1px solid rgba(168,132,246,0.3);
}

[data-theme="light"] .plan-pill {
  background: rgba(124,77,214,0.08);
  color: #7c4dd6;
  border-color: rgba(124,77,214,0.2);
}

.settings-page { max-width: 700px; margin: 0 auto; padding: 0 32px 60px; position: relative; }
#page-settings { overflow-y: auto; }

/* Settings page effects */
#page-settings { overflow-x: hidden; position: relative; }
#page-settings::before {
  content: '';
  position: absolute;
  inset: 0;
  pointer-events: none;
  z-index: 0;
  background: repeating-linear-gradient(
    0deg,
    transparent,
    transparent 2px,
    rgba(168,132,246,0.03) 2px,
    rgba(168,132,246,0.03) 4px
  );
}
#page-settings::after {
  content: '';
  position: absolute;
  top: -50%;
  left: -50%;
  width: 200%;
  height: 200%;
  background: conic-gradient(from 0deg, transparent 0%, rgba(168,132,246,0.05) 25%, transparent 50%);
  animation: settingsRadar 10s linear infinite;
  pointer-events: none;
  z-index: 0;
}

@keyframes settingsRadar {
  to { transform: rotate(360deg); }
}

/* Card hover glow */
.settings-card {
  transition: border-color 0.3s, box-shadow 0.3s;
}
.settings-card:hover {
  border-color: rgba(168,132,246,0.3);
  box-shadow: 0 0 20px rgba(168,132,246,0.06), inset 0 0 20px rgba(168,132,246,0.02);
}
.settings-banner, .page-banner {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 16px;
  padding: 22px 24px;
  width: 100vw;
  position: relative;
  left: 50%;
  transform: translateX(-50%);
  background: linear-gradient(135deg, rgba(59,138,255,0.12), rgba(168,132,246,0.10));
  border-bottom: 1px solid rgba(59,138,255,0.15);
  margin-bottom: 28px;
}
.page-banner-icon { font-size: 32px; color: var(--accent); margin-top: 5px; }
.page-banner-title { font-size: 36px; font-weight: 800; color: var(--text-primary); letter-spacing: -0.3px; text-shadow: 0 3px 6px rgba(0,0,0,0.7); }
[data-theme="light"] .page-banner-title, [data-theme="light"] .settings-banner-title { text-shadow: 0 1px 2px rgba(0,0,0,0.15); }
.settings-banner-icon { color: var(--accent); }
.settings-banner-title { font-size: 36px; font-weight: 800; color: var(--text-primary, var(--text)); letter-spacing: -0.3px; text-shadow: 0 3px 6px rgba(0,0,0,0.7); }
.settings-container-card {
  padding: 0;
}
.settings-gradient-divider {
  height: 1.5px;
  margin: 4px 0 28px;
  background: linear-gradient(90deg, transparent, rgba(59,138,255,0.35), transparent);
}
.settings-section { margin-bottom: 36px; }
.settings-section-title { font-size: 18px; font-weight: 700; letter-spacing: 0; color: var(--accent); margin-bottom: 12px; }
.settings-inset {
  background: linear-gradient(160deg, rgba(15,17,30,0.92), rgba(22,26,45,0.88));
  border: 1px solid rgba(59,138,255,0.12);
  border-radius: 14px;
  padding: 4px 18px;
  position: relative;
  overflow: hidden;
  box-shadow: 0 2px 8px rgba(0,0,0,0.12), 0 8px 24px rgba(59,138,255,0.08);
}
[data-theme="light"] .settings-inset {
  background: linear-gradient(160deg, rgba(240,243,250,0.92), rgba(232,237,248,0.88));
  border-color: rgba(10,102,225,0.1);
  box-shadow: 0 2px 8px rgba(0,0,0,0.06), 0 8px 24px rgba(10,102,225,0.06);
}
.settings-icon-blue { color: #a884f6; vertical-align: -3px; }
.settings-row-svg { color: var(--text-secondary); flex-shrink: 0; }
.settings-theme-toggle { cursor: pointer; }
.settings-card { background: var(--card-bg); border: 1px solid var(--card-border); border-radius: 14px; padding: 8px 22px; }
.settings-card-plan { padding: 20px 24px; }
.settings-plan-header { display: flex; align-items: center; gap: 12px; margin-bottom: 16px; }
.settings-plan-badge { font-size: 11px; font-weight: 600; background: rgba(52,211,153,0.15); color: #34d399; padding: 3px 8px; border-radius: 4px; }
.settings-plan-features { display: grid; grid-template-columns: 1fr 1fr; gap: 8px 24px; margin-bottom: 20px; padding: 14px 0; border-top: 1px solid var(--card-border); border-bottom: 1px solid var(--card-border); }
.settings-feature { font-size: 13px; color: var(--text-primary); display: flex; align-items: center; gap: 8px; }
.feature-check { color: #34d399; font-weight: 700; font-size: 14px; }
.settings-feature.feature-locked { opacity: 0.45; }
.feature-lock { font-size: 12px; }
.settings-upgrade-row { display: flex; justify-content: space-between; align-items: center; padding-top: 4px; }
.settings-upgrade-text { font-size: 13px; color: var(--text-secondary); }
.btn-upgrade { background: linear-gradient(135deg, rgba(168,132,246,0.2), rgba(96,165,250,0.2)); color: #a884f6; border: 1px solid rgba(168,132,246,0.3); padding: 8px 18px; border-radius: 8px; font-size: 12px; font-weight: 600; cursor: not-allowed; opacity: 0.7; }
.settings-row { display: flex; justify-content: space-between; align-items: center; padding: 14px 0; border-bottom: 1px solid var(--card-border); }
.settings-row:last-child { border-bottom: none; }
.settings-row-left { display: flex; align-items: center; gap: 10px; }
.settings-row-icon { font-size: 16px; width: 20px; text-align: center; }
.settings-label { font-size: 14px; color: var(--text-primary); }
.settings-value { font-size: 13px; color: var(--text-secondary); }
.settings-coming-soon { font-style: italic; opacity: 0.5; }
.btn-danger { background: rgba(239,68,68,0.15); color: #ef4444; border: 1px solid rgba(239,68,68,0.3); padding: 7px 16px; border-radius: 8px; font-size: 12px; font-weight: 600; cursor: pointer; transition: background 0.2s; }
.btn-danger:hover { background: rgba(239,68,68,0.25); }
.nav-item-standalone { margin-top: auto; padding-bottom: 12px; position: relative; }
.nav-item-standalone::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 12px;
  right: 12px;
  height: 1px;
  background: rgba(59,138,255,0.35);
}
.nav-item-standalone .nav-icon { font-size: 20px; }

.sidebar-logo {
  width: 100%;
  max-width: 240px;
  height: auto;
  display: block;
  margin: 0 auto;
}

[data-theme="dark"] .sidebar-logo {
  filter: drop-shadow(0 2px 6px rgba(0,0,0,0.4));
}

.subtitle {
  font-size: 13px;
  color: var(--sidebar-text-muted);
  margin-top: 6px;
  text-align: center;
  letter-spacing: 0.3px;
}

.sidebar-nav {
  padding: 12px 8px;
  overflow-y: auto;
  flex: 1;
}

.nav-top-items {
  display: flex;
  flex-direction: column;
  margin-bottom: 4px;
}
.nav-group {
  display: flex;
  flex-direction: column;
}

.nav-section {
  width: calc(100% - 8px);
  margin: 0 4px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 1.2px;
  color: var(--accent);
  padding: 16px 8px 4px;
  text-transform: uppercase;
  background: transparent;
  border: none;
  cursor: pointer;
  font-family: inherit;
  transition: color 0.2s ease, opacity 0.2s ease;
}

.nav-section:hover {
  opacity: 0.75;
}

[data-theme="dark"] .nav-section {
  color: var(--accent);
}

[data-theme="dark"] .nav-section:hover {
  opacity: 0.8;
}

.nav-chevron {
  font-size: 20px;
  transition: transform 0.25s ease;
  opacity: 0.85;
}

.nav-group.collapsed .nav-chevron {
  transform: rotate(-90deg);
}

.nav-section-divider {
  height: 1px;
  margin: 0 12px 6px;
  background: linear-gradient(90deg, transparent, rgba(59,138,255,0.45), transparent);
}

.nav-section-items {
  display: flex;
  flex-direction: column;
  overflow: hidden;
  max-height: 500px;
  transition: max-height 0.3s ease, opacity 0.2s ease, margin 0.3s ease;
  opacity: 1;
}

.nav-group.collapsed .nav-section-items {
  max-height: 0;
  opacity: 0;
  margin-bottom: 0;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 10px;
  color: var(--sidebar-text-item);
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
  transition: all 0.2s ease;
  cursor: pointer;
  position: relative;
}

.nav-item:hover {
  background: var(--sidebar-hover);
}

.nav-item.active {
  background: linear-gradient(135deg, #01adfc 0%, #085edb 100%);
  color: #fff;
  box-shadow: 0 4px 14px rgba(8, 94, 219, 0.35), inset 0 1px 0 rgba(255,255,255,0.20);
}

.nav-icon {
  font-size: 16px;
}

.nav-icon-img {
  width: 24px;
  height: 24px;
  object-fit: cover;
  display: inline-block;
  vertical-align: middle;
  margin-left: -3px;
  border-radius: 50%;
  margin-right: -3px;
}

.nav-icon-phone {
  filter: hue-rotate(120deg) saturate(1.3);
}

/* Inline icons in section headers */
.header-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.9em;
  margin-right: 6px;
  vertical-align: 2px;
}

.header-icon-img {
  width: 30px;
  height: 30px;
  object-fit: contain;
  vertical-align: -8px;
  margin-right: 8px;
  display: inline-block;
}

.badge {
  margin-left: auto;
  background: linear-gradient(135deg, #f04a4a, #d93838);
  color: #ffffff;
  padding: 2px 9px;
  border-radius: 10px;
  font-size: 12px;
  font-weight: 700;
  box-shadow: 0 2px 6px rgba(239,68,68,0.30);
  text-shadow: 0 1px 1px rgba(0,0,0,0.15);
}

[data-theme="dark"] .badge {
  background: linear-gradient(135deg, #f04a4a, #d93838);
  color: #ffffff;
  box-shadow: 0 2px 6px rgba(239,68,68,0.40);
}

.nav-item.active .badge {
  background: rgba(255,255,255,0.25);
  color: #fff;
  box-shadow: none;
}

/* ====== PAGE CONTENT ====== */
.page-content {
  display: flex;
  flex: 1;
  min-width: 0;
  position: relative;
  overflow: hidden;
  background: var(--bg-tertiary);
}

.page-bg {
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
  overflow: hidden;
}

.page-bg img {
  width: 100%;
  height: auto;
  min-height: 100%;
  opacity: 0.06;
}

.page-content > *:not(.page-bg) {
  position: relative;
  z-index: 1;
}

.hub-page {
  flex-direction: column;
}
.hub-split {
  display: flex;
  flex: 1;
  min-height: 0;
}

/* ====== LIST PANEL ====== */
.call-list {
  width: 30vw;
  min-width: 360px;
  max-width: 600px;
  background: transparent;
  border-right: none;
  display: flex;
  flex-direction: column;
  flex-shrink: 0;
  position: relative;
}
[data-theme="light"] .call-list {
  background: rgba(0,0,0,0.05);
}

/* Subtle right border on list panel */
.call-list::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: 1px;
  height: 100%;
  background: var(--border-strong);
}

.call-list-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 20px 20px 12px;
}

.call-list-header h2 {
  font-size: 20px;
  font-weight: 700;
  text-shadow: var(--text-shadow);
}

.call-list-actions {
  display: flex;
  gap: 6px;
}

/* Activity Tabs */
.activity-tabs {
  display: flex;
  gap: 4px;
  padding: 0 20px 12px;
}

.activity-tab {
  flex: 1;
  padding: 9px 16px;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--text-muted);
  font-size: 13px;
  font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: all 0.2s;
  text-align: center;
}

.activity-tab:hover {
  border-color: var(--accent);
  color: var(--text);
}

.activity-tab.active {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
  box-shadow: 0 0 12px var(--accent-glow);
}

.btn-icon {
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: 1px solid var(--border-strong);
  border-radius: 10px;
  padding: 6px 10px;
  cursor: pointer;
  font-size: 16px;
  color: var(--text-secondary);
  transition: all 0.25s ease;
  box-shadow: var(--card-3d);
}

.btn-icon:hover {
  background: var(--accent-subtle);
  border-color: var(--accent);
  color: var(--accent);
  transform: translateY(-2px);
  box-shadow: var(--card-shadow-hover);
}

.btn-callback {
  background: var(--accent);
  color: #fff;
  border: none;
  border-radius: 10px;
  padding: 8px 16px;
  margin-top: 10px;
  cursor: pointer;
  font-size: 13px;
  font-weight: 600;
  transition: all 0.25s ease;
  box-shadow: var(--card-3d);
}

.btn-callback:hover {
  background: var(--accent-hover, var(--accent));
  transform: translateY(-2px);
  box-shadow: var(--card-shadow-hover);
}

.btn-delete {
  background: #dc3545;
  color: #fff;
  border: none;
  border-radius: 10px;
  padding: 8px 16px;
  margin-top: 10px;
  margin-left: 8px;
  cursor: pointer;
  font-size: 13px;
  font-weight: 600;
  transition: all 0.25s ease;
  box-shadow: var(--card-3d);
}

.btn-delete:hover {
  background: #a71d2a;
  transform: translateY(-2px);
  box-shadow: var(--card-shadow-hover);
}

.search-bar {
  padding: 0 20px 12px;
}

.search-bar input {
  width: 100%;
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 12px;
  font-size: 14px;
  outline: none;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--text);
  transition: all 0.25s ease;
  box-shadow: var(--inset-shadow);
}

.search-bar input:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow), var(--inset-shadow);
  background: var(--bg-solid);
}

.call-items {
  flex: 1;
  overflow-y: auto;
}

.call-item {
  display: flex;
  flex-direction: column;
  padding: 14px 20px;
  border-bottom: 1px solid rgba(59,138,255,0.06);
  cursor: pointer;
  transition: all 0.2s ease;
  position: relative;
}

[data-theme="light"] .call-item {
  border-bottom-color: rgba(10,102,225,0.06);
}

.call-delete {
  position: absolute;
  top: 4px;
  right: 4px;
  width: 20px;
  height: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
  border: none;
  border-radius: 50%;
  background: transparent;
  color: var(--red);
  font-size: 11px;
  font-weight: 700;
  cursor: pointer;
  opacity: 0;
  transition: all 0.15s;
  z-index: 2;
}

.call-item:hover .call-delete {
  opacity: 0.5;
}

.call-delete:hover {
  opacity: 1 !important;
  background: rgba(239,68,68,0.1);
}

.call-item:hover {
  background: rgba(59,138,255,0.06);
}

.call-item.selected {
  background: linear-gradient(90deg, rgba(59,138,255,0.12), rgba(59,138,255,0.03));
  border-left: 3px solid var(--accent);
  padding-left: 17px;
  box-shadow: inset 0 0 20px rgba(59,138,255,0.04);
}

[data-theme="light"] .call-item:hover {
  background: rgba(10,102,225,0.05);
}

[data-theme="light"] .call-item.selected {
  background: linear-gradient(90deg, rgba(10,102,225,0.1), rgba(10,102,225,0.02));
  box-shadow: inset 0 0 20px rgba(10,102,225,0.03);
}

.call-item-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 4px;
}

.caller-number {
  font-weight: 600;
  font-size: 14px;
  text-shadow: var(--text-shadow);
}

.call-time {
  font-size: 12px;
  color: var(--text-muted);
}

.call-status {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  margin-right: 8px;
  box-shadow: 0 0 6px currentColor, 0 0 12px currentColor;
}

.call-status.completed { background: var(--green); color: var(--green); }
.call-status.active { background: var(--yellow); color: var(--yellow); }
.call-status.missed { background: var(--red); color: var(--red); }
.call-status.callback-needed {
  background: #fbbf24;
  color: #fbbf24;
  animation: callbackPulse 1.6s ease-in-out infinite;
}
@keyframes callbackPulse {
  0%, 100% { opacity: 1; box-shadow: 0 0 6px #fbbf24, 0 0 12px #fbbf24; }
  50% { opacity: 0.3; box-shadow: 0 0 2px #fbbf24; }
}

.call-preview {
  font-size: 13px;
  color: var(--text-secondary);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* ====== HOLD TO DELETE ====== */

.hold-delete-wrap {
  padding: 10px 16px;
  border-top: 1px solid rgba(59,138,255,0.06);
}

.hold-delete-btn {
  width: 100%;
  position: relative;
  overflow: hidden;
  padding: 10px 16px;
  border: 1px solid rgba(239,68,68,0.25);
  border-radius: 10px;
  background: transparent;
  cursor: pointer;
  user-select: none;
}

.hold-delete-fill {
  position: absolute;
  top: 0;
  left: 0;
  height: 100%;
  width: 0%;
  background: linear-gradient(90deg, rgba(239,68,68,0.7), rgba(220,50,50,0.85));
  border-radius: 10px;
  z-index: 0;
}

.hold-delete-label {
  position: relative;
  z-index: 1;
  font-size: 15px;
  font-weight: 600;
  color: var(--red);
  letter-spacing: 0.5px;
}

.hold-delete-btn:hover {
  border-color: rgba(239,68,68,0.4);
  box-shadow: 0 0 12px rgba(239,68,68,0.1);
}

[data-theme="light"] .hold-delete-wrap {
  border-top-color: rgba(10,102,225,0.06);
}

/* ====== DETAIL PANEL ====== */
.call-detail {
  flex: 1;
  display: flex;
  flex-direction: column;
  background: transparent;
  min-width: 0;
}

.empty-state {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  color: var(--text-muted);
}

.empty-icon {
  font-size: 48px;
  margin-bottom: 16px;
  opacity: 0.25;
  filter: drop-shadow(0 4px 8px rgba(0,0,0,0.1));
}

.empty-icon.nav-icon-phone {
  filter: hue-rotate(120deg) saturate(1.3) drop-shadow(0 4px 8px rgba(0,0,0,0.1));
}

.empty-state h3 {
  font-size: 18px;
  color: var(--text-secondary);
  margin-bottom: 4px;
  text-shadow: var(--text-shadow);
}

.empty-state p {
  font-size: 14px;
}

.call-view, .customer-view {
  display: flex;
  flex-direction: column;
  height: 100%;
}

.call-header {
  padding: 20px 24px;
  border-bottom: 1px solid rgba(59,138,255,0.1);
  background: linear-gradient(180deg, rgba(15,17,30,0.6), rgba(15,17,30,0.3));
  position: relative;
}

.call-header::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(59,138,255,0.3), transparent);
}

[data-theme="light"] .call-header {
  background: linear-gradient(180deg, rgba(220,225,235,0.6), rgba(220,225,235,0.2));
  border-bottom-color: rgba(10,102,225,0.08);
}

[data-theme="light"] .call-header::after {
  background: linear-gradient(90deg, transparent, rgba(10,102,225,0.2), transparent);
}

.call-header .caller-name {
  font-size: 20px;
  font-weight: 700;
  text-shadow: var(--text-shadow);
}

.call-header .caller-info {
  font-size: 14px;
  color: var(--text-secondary);
  margin-top: 2px;
}

.tab-bar {
  display: flex;
  padding: 0 24px;
  border-bottom: 1px solid rgba(59,138,255,0.08);
  background: transparent;
}

[data-theme="light"] .tab-bar {
  border-bottom-color: rgba(10,102,225,0.06);
}

.tab {
  padding: 12px 16px;
  background: none;
  border: none;
  border-bottom: 2px solid transparent;
  font-size: 14px;
  font-weight: 500;
  color: var(--text-secondary);
  cursor: pointer;
  transition: all 0.2s;
}

.tab:hover {
  color: var(--text);
}

.tab.active {
  color: var(--accent);
  border-bottom-color: var(--accent);
}

/* ====== TRANSCRIPT ====== */
.transcript {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: repeating-linear-gradient(0deg, transparent, transparent 3px, rgba(59,138,255,0.008) 3px, rgba(59,138,255,0.008) 6px);
}

[data-theme="light"] .transcript {
  background: repeating-linear-gradient(0deg, transparent, transparent 3px, rgba(10,102,225,0.006) 3px, rgba(10,102,225,0.006) 6px);
}

.bubble {
  max-width: 70%;
  padding: 10px 14px;
  border-radius: 18px;
  font-size: 14px;
  line-height: 1.5;
  word-wrap: break-word;
  transition: transform 0.15s ease;
}

.bubble:hover {
  transform: translateY(-1px);
}

.bubble.caller {
  align-self: flex-start;
  background: linear-gradient(145deg, rgba(25,28,45,0.9), rgba(30,34,55,0.85));
  color: #e8eaf0;
  border: 1px solid rgba(59,138,255,0.1);
  border-bottom-left-radius: 4px;
  box-shadow: 0 0 10px rgba(59,138,255,0.04);
}

.bubble.ellie {
  align-self: flex-end;
  background: linear-gradient(145deg, rgba(59,138,255,0.85), rgba(40,110,220,0.9));
  color: #fff;
  border: 1px solid rgba(59,138,255,0.3);
  border-bottom-right-radius: 4px;
  box-shadow: 0 0 14px rgba(59,138,255,0.12);
}

[data-theme="light"] .bubble.caller {
  background: linear-gradient(145deg, rgba(240,243,250,0.92), rgba(232,237,248,0.88));
  color: #1a1d2e;
  border-color: rgba(10,102,225,0.1);
  box-shadow: 0 2px 6px rgba(0,0,0,0.05), 0 6px 16px rgba(10,102,225,0.05);
}

[data-theme="light"] .bubble.ellie {
  background: linear-gradient(145deg, rgba(10,102,225,0.85), rgba(8,82,184,0.9));
  border-color: rgba(10,102,225,0.2);
  box-shadow: 0 2px 8px rgba(10,102,225,0.15), 0 8px 20px rgba(10,102,225,0.1);
}

.bubble-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  margin-bottom: 2px;
  color: var(--text-muted);
}

.bubble.ellie .bubble-label {
  color: rgba(255,255,255,0.7);
  text-align: right;
}

.no-calls {
  text-align: center;
  padding: 40px 20px;
  color: var(--text-muted);
  font-size: 14px;
}

/* ====== CUSTOMER DETAILS ====== */
.customer-details, .customer-calls {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
  background: repeating-linear-gradient(0deg, transparent, transparent 3px, rgba(59,138,255,0.008) 3px, rgba(59,138,255,0.008) 6px);
}

[data-theme="light"] .customer-details,
[data-theme="light"] .customer-calls {
  background: repeating-linear-gradient(0deg, transparent, transparent 3px, rgba(10,102,225,0.006) 3px, rgba(10,102,225,0.006) 6px);
}

.detail-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}

.detail-field {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.detail-field.full-width {
  grid-column: 1 / -1;
}

.detail-label {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1.2px;
  color: rgba(59,138,255,0.6);
}

[data-theme="light"] .detail-label {
  color: rgba(10,102,225,0.6);
}

.detail-value {
  font-size: 15px;
  color: #e8eaf0;
  padding: 10px 14px;
  background: linear-gradient(145deg, rgba(20,23,40,0.85), rgba(25,28,48,0.8));
  border: 1px solid rgba(59,138,255,0.1);
  border-radius: 12px;
  min-height: 40px;
  box-shadow: 0 0 10px rgba(59,138,255,0.04), inset 0 1px 0 rgba(59,138,255,0.08);
}

[data-theme="light"] .detail-value {
  color: #1a1d2e;
  background: linear-gradient(145deg, rgba(240,243,250,0.9), rgba(232,237,248,0.85));
  border-color: rgba(10,102,225,0.1);
  box-shadow: 0 2px 6px rgba(0,0,0,0.05), 0 6px 16px rgba(10,102,225,0.04);
}

.detail-value:empty::after {
  content: "\2014";
  color: var(--text-muted);
}

.detail-input {
  font-size: 14px;
  color: #e8eaf0;
  padding: 10px 14px;
  background: linear-gradient(145deg, rgba(20,23,40,0.85), rgba(25,28,48,0.8));
  border: 1px solid rgba(59,138,255,0.15);
  border-radius: 12px;
  width: 100%;
  box-sizing: border-box;
  font-family: inherit;
  transition: border-color 0.2s;
}

.detail-input:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 8px rgba(168,132,246,0.2);
}

.detail-textarea {
  resize: vertical;
  min-height: 80px;
}

[data-theme="light"] .detail-input {
  color: #1a1d2e;
  background: linear-gradient(145deg, rgba(240,243,250,0.9), rgba(232,237,248,0.85));
  border-color: rgba(10,102,225,0.15);
}

.detail-meta {
  display: flex;
  gap: 8px;
  font-size: 12px;
  color: var(--text-muted);
  padding-top: 4px;
}

.customer-call-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  border: 1px solid rgba(59,138,255,0.1);
  border-radius: 14px;
  margin-bottom: 8px;
  cursor: pointer;
  transition: all 0.25s ease;
  background: linear-gradient(145deg, rgba(20,23,40,0.85), rgba(25,28,48,0.8));
  box-shadow: 0 0 10px rgba(59,138,255,0.04);
  position: relative;
  overflow: hidden;
}

.customer-call-item::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(59,138,255,0.2), transparent);
}

.customer-call-item:hover {
  transform: translateY(-2px);
  border-color: rgba(59,138,255,0.3);
  box-shadow: 0 0 20px rgba(59,138,255,0.1), 0 8px 24px rgba(0,0,0,0.15);
}

[data-theme="light"] .customer-call-item {
  background: linear-gradient(145deg, rgba(240,243,250,0.9), rgba(232,237,248,0.85));
  border-color: rgba(10,102,225,0.1);
  box-shadow: 0 2px 6px rgba(0,0,0,0.05), 0 6px 16px rgba(10,102,225,0.04);
}

[data-theme="light"] .customer-call-item::before {
  background: linear-gradient(90deg, transparent, rgba(10,102,225,0.15), transparent);
}

[data-theme="light"] .customer-call-item:hover {
  border-color: rgba(10,102,225,0.25);
  box-shadow: 0 4px 12px rgba(0,0,0,0.08), 0 12px 36px rgba(10,102,225,0.08);
}

.customer-call-date {
  font-weight: 600;
  font-size: 14px;
  text-shadow: var(--text-shadow);
}

.customer-call-duration {
  font-size: 13px;
  color: var(--text-secondary);
}

/* ====== SMS / TEXT LOGS ====== */
.customer-texts {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.sms-item {
  padding: 12px 16px;
  border-radius: 18px;
  max-width: 80%;
  box-shadow: var(--card-shadow);
}

.sms-item.outbound {
  align-self: flex-end;
  background: linear-gradient(135deg, var(--accent), var(--accent-hover));
  color: #fff;
  box-shadow: 0 4px 14px var(--accent-glow);
}

.sms-item.inbound {
  align-self: flex-start;
  background: var(--bubble-caller);
  color: var(--bubble-caller-text);
  border: 1px solid var(--border);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
}

.sms-header {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 4px;
}

.sms-direction {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  opacity: 0.7;
}

.sms-time {
  font-size: 11px;
  opacity: 0.7;
}

.sms-body {
  font-size: 14px;
  line-height: 1.5;
}

.sms-status {
  font-size: 11px;
  opacity: 0.5;
  margin-top: 4px;
  text-align: right;
}

.sms-compose {
  margin-top: auto;
  padding-top: 16px;
  border-top: 1px solid var(--border);
  display: flex;
  gap: 8px;
  align-items: flex-end;
}

.sms-compose textarea {
  flex: 1;
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 14px;
  font-size: 14px;
  font-family: inherit;
  resize: none;
  outline: none;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--text);
  box-shadow: var(--inset-shadow);
  transition: all 0.25s ease;
}

.sms-compose textarea:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow), var(--inset-shadow);
  background: var(--bg-solid);
}

.btn-send {
  padding: 10px 20px;
  background: linear-gradient(135deg, var(--accent), var(--accent-hover));
  color: #fff;
  border: none;
  border-radius: 12px;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.25s ease;
  box-shadow: 0 4px 14px var(--accent-glow), inset 0 1px 0 rgba(255,255,255,0.15);
  text-shadow: 0 1px 2px rgba(0,0,0,0.15);
  position: relative;
  overflow: hidden;
}

.btn-send::after {
  content: "";
  position: absolute;
  top: 0;
  left: -100%;
  width: 60%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.2), transparent);
  transform: skewX(-20deg);
  transition: left 0.5s ease;
}

.btn-send:hover::after {
  left: 130%;
}

.btn-send:hover {
  transform: translateY(-2px);
  box-shadow: 0 6px 20px var(--accent-glow), inset 0 1px 0 rgba(255,255,255,0.15);
}

/* ====== ANALYTICS ====== */
.analytics-page {
  flex: 1;
  padding: 0 32px 24px;
  overflow-x: hidden;
  overflow-y: auto;
  background: transparent;
}

.analytics-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24px;
}

.analytics-header h2 {
  font-size: 22px;
  font-weight: 700;
  text-shadow: var(--text-shadow);
}

.stat-cards {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 24px;
}

.stat-card {
  background: linear-gradient(160deg, rgba(15,17,30,0.92), rgba(22,26,45,0.88));
  border: 1px solid rgba(59,138,255,0.12);
  border-radius: 18px;
  padding: 22px;
  text-align: center;
  box-shadow: 0 0 16px rgba(59,138,255,0.05), inset 0 1px 0 rgba(59,138,255,0.1);
  transition: all 0.3s ease;
  position: relative;
  overflow: hidden;
}

.stat-card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: linear-gradient(90deg, transparent, rgba(59,138,255,0.7), transparent);
  opacity: 0.6;
}

.stat-card::after {
  content: "";
  position: absolute;
  inset: 0;
  background: repeating-linear-gradient(0deg, transparent, transparent 3px, rgba(59,138,255,0.01) 3px, rgba(59,138,255,0.01) 6px);
  pointer-events: none;
}

.stat-card:hover {
  transform: translateY(-3px);
  border-color: rgba(59,138,255,0.3);
  box-shadow: 0 0 24px rgba(59,138,255,0.1), inset 0 1px 0 rgba(59,138,255,0.15);
}

.stat-card:hover::before {
  opacity: 1;
}

[data-theme="light"] .stat-card {
  background: linear-gradient(160deg, rgba(240,243,250,0.92), rgba(232,237,248,0.88));
  border-color: rgba(10,102,225,0.1);
  box-shadow: 0 2px 8px rgba(0,0,0,0.06), 0 8px 24px rgba(10,102,225,0.06), 0 20px 48px rgba(0,0,0,0.04);
}

[data-theme="light"] .stat-card::before {
  background: linear-gradient(90deg, transparent, rgba(10,102,225,0.4), transparent);
}

[data-theme="light"] .stat-card::after {
  background: repeating-linear-gradient(0deg, transparent, transparent 3px, rgba(10,102,225,0.008) 3px, rgba(10,102,225,0.008) 6px);
}

[data-theme="light"] .stat-card:hover {
  border-color: rgba(10,102,225,0.2);
  box-shadow: 0 4px 12px rgba(0,0,0,0.08), 0 12px 36px rgba(10,102,225,0.1), 0 28px 60px rgba(0,0,0,0.06);
}

.stat-value {
  font-size: 30px;
  font-weight: 800;
  color: var(--text);
  text-shadow: var(--text-shadow);
  position: relative;
  z-index: 1;
}

.stat-label {
  font-size: 13px;
  color: var(--text-secondary);
  margin-top: 4px;
  position: relative;
  z-index: 1;
}

.charts-row {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
}

.chart-card {
  background: linear-gradient(160deg, rgba(15,17,30,0.92), rgba(22,26,45,0.88));
  border: 1px solid rgba(59,138,255,0.12);
  border-radius: 18px;
  padding: 24px 24px 16px;
  box-shadow: 0 0 16px rgba(59,138,255,0.05), inset 0 1px 0 rgba(59,138,255,0.1);
  transition: all 0.3s ease;
  overflow: hidden;
  position: relative;
}

.chart-card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: linear-gradient(90deg, transparent, rgba(59,138,255,0.7), transparent);
  opacity: 0.6;
}

.chart-card:hover {
  border-color: rgba(59,138,255,0.3);
  box-shadow: 0 0 24px rgba(59,138,255,0.1), inset 0 1px 0 rgba(59,138,255,0.15);
}

[data-theme="light"] .chart-card {
  background: linear-gradient(160deg, rgba(240,243,250,0.92), rgba(232,237,248,0.88));
  border-color: rgba(10,102,225,0.1);
  box-shadow: 0 2px 8px rgba(0,0,0,0.06), 0 8px 24px rgba(10,102,225,0.06), 0 20px 48px rgba(0,0,0,0.04);
}

[data-theme="light"] .chart-card::before {
  background: linear-gradient(90deg, transparent, rgba(10,102,225,0.4), transparent);
}

[data-theme="light"] .chart-card:hover {
  border-color: rgba(10,102,225,0.2);
  box-shadow: 0 4px 12px rgba(0,0,0,0.08), 0 12px 36px rgba(10,102,225,0.1), 0 28px 60px rgba(0,0,0,0.06);
}

.chart-card h3 {
  font-size: 14px;
  font-weight: 700;
  margin-bottom: 20px;
  color: var(--text);
  text-transform: uppercase;
  letter-spacing: 0.5px;
  display: flex;
  align-items: center;
  gap: 10px;
}

.pulse-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #10b981;
  position: relative;
  flex-shrink: 0;
  box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.4);
  animation: pulse-dot 3.2s ease-out infinite;
}

.pulse-dot::after {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  width: 100%;
  height: 100%;
  border-radius: 50%;
  background: #10b981;
  transform: translate(-50%, -50%);
  animation: pulse-dot-ring 3.2s ease-out infinite;
}

@keyframes pulse-dot {
  0% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.35); }
  40% { box-shadow: 0 0 0 7px rgba(16, 185, 129, 0); }
  100% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0); }
}

@keyframes pulse-dot-ring {
  0% { opacity: 0.4; transform: translate(-50%, -50%) scale(1); }
  40% { opacity: 0; transform: translate(-50%, -50%) scale(1.8); }
  100% { opacity: 0; transform: translate(-50%, -50%) scale(1.8); }
}

.chart-area {
  min-height: 240px;
  width: 100%;
}

/* ====== CHARTS ====== */
.chart-wrapper {
  display: flex;
  width: 100%;
  height: 240px;
  gap: 0;
}

.y-axis {
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  align-items: flex-end;
  padding-right: 12px;
  padding-bottom: 28px;
  padding-top: 12px;
  font-size: 11px;
  font-weight: 600;
  color: var(--text-secondary);
  flex-shrink: 0;
  min-width: 28px;
}

.y-axis-label {
  line-height: 1;
  display: block;
}

.chart-grid {
  flex: 1;
  position: relative;
  display: flex;
  flex-direction: column;
  min-width: 0;
}

.gridlines {
  position: absolute;
  top: 12px;
  left: 0;
  right: 0;
  bottom: 28px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  pointer-events: none;
  z-index: 0;
}

.gridline {
  border-top: 1px dashed var(--border-strong);
  height: 0;
  opacity: 0.7;
}

.gridline:last-child {
  border-top: 2px solid var(--text-muted);
  opacity: 0.6;
}

.bar-chart {
  flex: 1;
  display: flex;
  align-items: flex-end;
  gap: 6px;
  padding-top: 12px;
  padding-bottom: 28px;
  position: relative;
  z-index: 1;
}

.bar-chart.dense {
  gap: 2px;
}

.bar-col {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: flex-end;
  min-width: 0;
  position: relative;
  height: 100%;
}

.bar-value {
  font-size: 11px;
  font-weight: 700;
  color: var(--text);
  margin-bottom: 4px;
  line-height: 1;
  position: absolute;
  bottom: 100%;
  white-space: nowrap;
}

.bar {
  width: 100%;
  max-width: 80px;
  background: linear-gradient(180deg, #01adfc, #085edb);
  border-radius: 8px 8px 0 0;
  min-height: 0;
  transition: height 0.6s cubic-bezier(0.34, 1.56, 0.64, 1);
  box-shadow: 0 -2px 12px var(--accent-glow);
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
}

.bar-value-inside {
  color: #ffffff;
  font-size: 13px;
  font-weight: 700;
  text-shadow: 0 1px 2px rgba(0,0,0,0.25);
  z-index: 2;
}

.hour-chart .bar-value-inside {
  font-size: 11px;
}

.bar-value-top {
  color: var(--text);
  font-size: 11px;
  font-weight: 700;
  position: absolute;
  bottom: calc(100% + 4px);
  left: 50%;
  transform: translateX(-50%);
  white-space: nowrap;
}

/* Google-style hour chart */
.hour-chart-wrapper {
  width: 100%;
  height: 240px;
  padding-left: 12px;
  padding-right: 12px;
}

.hour-chart {
  height: 100%;
  gap: 3px;
  padding-top: 24px;
  padding-bottom: 28px;
  border-bottom: 2px solid var(--border-strong);
  align-items: flex-end;
}

.hour-chart .bar {
  max-width: none;
  border-radius: 4px 4px 0 0;
  box-shadow: none;
}

.hour-chart .bar-col {
  height: 100%;
}

.hour-chart .bar-empty {
  background: var(--border-strong);
  opacity: 0.5;
}

.hour-chart .bar-label {
  bottom: -22px;
  font-size: 11px;
  font-weight: 500;
  color: var(--text-muted);
}

.bar-chart.dense .bar {
  max-width: none;
  border-radius: 3px 3px 0 0;
}

/* Glass highlight on bars */
.bar::after {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 50%;
  bottom: 0;
  background: linear-gradient(90deg, rgba(255,255,255,0.2), transparent);
  border-radius: 6px 0 0 0;
}

.bar-empty {
  background: var(--border-strong);
  opacity: 0.4;
  box-shadow: none;
  height: 4px !important;
  min-height: 4px;
}

.bar-empty::after {
  display: none;
}

.bar-label {
  font-size: 11px;
  font-weight: 500;
  color: var(--text-muted);
  position: absolute;
  bottom: -22px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 100%;
}

/* ====== TICKETS ====== */
.ticket-filters {
  display: flex;
  gap: 4px;
  padding: 0 16px 12px;
}

.filter-btn {
  padding: 6px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 20px;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  font-size: 12px;
  font-weight: 500;
  color: var(--text-secondary);
  cursor: pointer;
  transition: all 0.25s ease;
  box-shadow: var(--card-3d);
}

.filter-btn:hover {
  background: var(--accent-subtle);
  border-color: var(--accent);
  color: var(--accent);
}

.filter-btn.active {
  background: linear-gradient(135deg, #01adfc, #085edb);
  color: #fff;
  border-color: transparent;
  box-shadow: 0 4px 12px var(--accent-glow), inset 0 1px 0 rgba(255,255,255,0.15);
}

.ticket-view {
  display: flex;
  flex-direction: column;
  height: 100%;
}

.ticket-body {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
}

.ticket-content {
  max-width: 800px;
}

.ticket-detail-grid {
  display: grid;
  grid-template-columns: 1fr 200px;
  gap: 32px;
}

.ticket-detail-col .detail-value {
  font-size: 14px;
  color: var(--text);
  margin-bottom: 4px;
}

.ticket-description {
  font-size: 15px;
  line-height: 1.6;
  color: var(--text);
  padding: 18px;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: 1px solid var(--border);
  border-radius: 14px;
  margin-bottom: 0;
  white-space: pre-wrap;
  box-shadow: var(--card-3d);
}

.ticket-actions {
  margin-top: 16px;
}

.ticket-status-row {
  display: flex;
  gap: 8px;
  margin-top: 8px;
}

.ticket-detail-col select {
  width: 100%;
  margin-top: 6px;
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 12px;
  font-size: 14px;
  font-family: inherit;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--text);
  outline: none;
  cursor: pointer;
  box-shadow: var(--card-3d);
  transition: all 0.25s ease;
  -webkit-appearance: none;
  -moz-appearance: none;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%237a8ba8' d='M6 8L1 3h10z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 12px center;
  padding-right: 32px;
}

.ticket-detail-col select:hover {
  border-color: var(--accent);
  box-shadow: 0 0 8px var(--accent-glow);
}

.ticket-detail-col select:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow), var(--card-3d);
}

.ticket-detail-col select option {
  background: var(--bg-solid);
  color: var(--text);
}

.ticket-status-row select {
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 12px;
  font-size: 14px;
  font-family: inherit;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--text);
  outline: none;
  cursor: pointer;
  box-shadow: var(--card-3d);
  transition: all 0.25s ease;
}

.ticket-status-row select:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}

.ticket-resolved {
  font-size: 13px;
  color: var(--green);
  margin-top: 8px;
}

.ticket-form {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.ticket-form input,
.ticket-form textarea {
  width: 100%;
  padding: 12px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 12px;
  font-size: 14px;
  font-family: inherit;
  outline: none;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--text);
  box-shadow: var(--inset-shadow);
  transition: all 0.25s ease;
}

.ticket-form input:focus,
.ticket-form textarea:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow), var(--inset-shadow);
  background: var(--bg-solid);
}

.ticket-form select {
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 12px;
  font-size: 14px;
  font-family: inherit;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--text);
  outline: none;
  cursor: pointer;
  box-shadow: var(--card-3d);
  transition: all 0.25s ease;
  -webkit-appearance: none;
  -moz-appearance: none;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%237a8ba8' d='M6 8L1 3h10z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 12px center;
  padding-right: 32px;
}

.ticket-form select:hover {
  border-color: var(--accent);
  box-shadow: 0 0 8px var(--accent-glow);
}

.ticket-form select:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow), var(--card-3d);
}

.ticket-form select option {
  background: var(--bg-solid);
  color: var(--text);
}

/* ====== VOICE SETTINGS ====== */
/* ====== INBOX ====== */

.inbox-view {
  flex: 1;
  display: flex;
  flex-direction: column;
}

.inbox-thread {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background:
    repeating-linear-gradient(0deg, transparent, transparent 3px, rgba(59,138,255,0.008) 3px, rgba(59,138,255,0.008) 6px);
}

.inbox-msg {
  display: flex;
  flex-direction: column;
  max-width: 70%;
}

.inbox-msg-in {
  align-self: flex-start;
}

.inbox-msg-out {
  align-self: flex-end;
}

.inbox-bubble {
  padding: 10px 14px;
  border-radius: 16px;
  font-size: 14px;
  line-height: 1.4;
  word-wrap: break-word;
  position: relative;
}

.inbox-bubble-in {
  background: linear-gradient(145deg, rgba(25,28,45,0.9), rgba(30,34,55,0.85));
  color: #e8eaf0;
  border: 1px solid rgba(59,138,255,0.1);
  border-bottom-left-radius: 4px;
  box-shadow: 0 0 10px rgba(59,138,255,0.04);
}

.inbox-bubble-out {
  background: linear-gradient(145deg, rgba(59,138,255,0.85), rgba(40,110,220,0.9));
  color: #fff;
  border: 1px solid rgba(59,138,255,0.3);
  border-bottom-right-radius: 4px;
  box-shadow: 0 0 14px rgba(59,138,255,0.12);
}

.inbox-msg-time {
  font-size: 10px;
  color: rgba(59,138,255,0.4);
  margin-top: 3px;
  padding: 0 4px;
  letter-spacing: 0.3px;
}

.inbox-msg-out .inbox-msg-time {
  text-align: right;
}

.inbox-compose {
  display: flex;
  gap: 8px;
  padding: 12px 16px;
  border-top: 1px solid var(--border);
  background: transparent;
}

.inbox-compose input {
  flex: 1;
  padding: 10px 16px;
  border: 1px solid var(--border-strong);
  border-radius: 22px;
  background: var(--glass-bg);
  color: var(--text);
  font-size: 14px;
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.inbox-compose input:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}

.inbox-compose input::placeholder {
  color: var(--text-muted);
}

.inbox-compose .btn-send {
  background: linear-gradient(135deg, rgba(59,138,255,0.9), rgba(40,110,220,0.95));
  border: 1px solid rgba(59,138,255,0.3);
  box-shadow: 0 0 10px rgba(59,138,255,0.15);
}

[data-theme="light"] .inbox-thread {
  background:
    repeating-linear-gradient(0deg, transparent, transparent 3px, rgba(10,102,225,0.006) 3px, rgba(10,102,225,0.006) 6px);
}

[data-theme="light"] .inbox-bubble-in {
  background: linear-gradient(145deg, rgba(240,243,250,0.92), rgba(232,237,248,0.88));
  color: #1a1d2e;
  border-color: rgba(10,102,225,0.1);
  box-shadow: 0 2px 6px rgba(0,0,0,0.05), 0 6px 16px rgba(10,102,225,0.05);
}

[data-theme="light"] .inbox-bubble-out {
  background: linear-gradient(145deg, rgba(10,102,225,0.85), rgba(8,82,184,0.9));
  border-color: rgba(10,102,225,0.2);
  box-shadow: 0 2px 8px rgba(10,102,225,0.15), 0 8px 20px rgba(10,102,225,0.1);
}

[data-theme="light"] .inbox-msg-time {
  color: rgba(10,102,225,0.35);
}


/* ====== AGENTS ====== */

.agents-page {
  flex: 1;
  padding: 0 32px 24px;
  overflow-y: auto;
  background: transparent;
}

.agent-section-title {
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 2px;
  color: rgba(59,138,255,0.5);
  margin: 28px 0 12px;
}

[data-theme="light"] .agent-section-title {
  color: rgba(10,102,225,0.5);
}

.agent-status-card {
  max-width: 900px;
  background: linear-gradient(145deg, rgba(15,17,30,0.95), rgba(20,24,42,0.9));
  border: 1px solid rgba(59,138,255,0.2);
  border-radius: 14px;
  padding: 24px;
  box-shadow: 0 0 20px rgba(59,138,255,0.08), inset 0 1px 0 rgba(59,138,255,0.15);
  position: relative;
  overflow: hidden;
}

.agent-status-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: linear-gradient(90deg, transparent, rgba(59,138,255,0.7), transparent);
}

[data-theme="light"] .agent-status-card {
  background: linear-gradient(145deg, rgba(240,243,250,0.95), rgba(230,235,248,0.9));
  border-color: rgba(10,102,225,0.15);
  box-shadow: 0 2px 8px rgba(0,0,0,0.06), 0 10px 30px rgba(10,102,225,0.08);
}

[data-theme="light"] .agent-status-card::before {
  background: linear-gradient(90deg, transparent, rgba(10,102,225,0.4), transparent);
}

.agent-status-row {
  display: flex;
  align-items: center;
  gap: 16px;
  margin-bottom: 20px;
}

.agent-status-avatar {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  overflow: hidden;
  border: 2px solid rgba(59,138,255,0.2);
  box-shadow: 0 0 12px rgba(59,138,255,0.1);
  flex-shrink: 0;
}

.agent-status-info {
  flex: 1;
}

.agent-status-name {
  font-size: 20px;
  font-weight: 700;
  color: #e8eaf0;
}

[data-theme="light"] .agent-status-name {
  color: #1a1d2e;
}

.agent-status-role {
  font-size: 13px;
  color: rgba(59,138,255,0.6);
  margin-top: 2px;
}

[data-theme="light"] .agent-status-role {
  color: rgba(10,102,225,0.6);
}

.agent-status-badge {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 5px 12px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.agent-status-badge.ready {
  background: rgba(16,185,129,0.12);
  color: #10b981;
  border: 1px solid rgba(16,185,129,0.25);
}

.agent-status-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #10b981;
  box-shadow: 0 0 6px #10b981, 0 0 12px #10b981;
  animation: breathe 2s ease-in-out infinite;
}

.agent-stats-row {
  display: flex;
  align-items: center;
  background: rgba(10,15,30,0.4);
  border: 1px solid rgba(59,138,255,0.08);
  border-radius: 10px;
  padding: 14px 0;
}

[data-theme="light"] .agent-stats-row {
  background: rgba(220,225,240,0.5);
  border-color: rgba(10,102,225,0.08);
}

.agent-stat {
  flex: 1;
  text-align: center;
}

.agent-stat-value {
  font-size: 22px;
  font-weight: 800;
  color: #e8eaf0;
}

[data-theme="light"] .agent-stat-value {
  color: #1a1d2e;
}

.agent-stat-label {
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: rgba(59,138,255,0.5);
  margin-top: 2px;
}

[data-theme="light"] .agent-stat-label {
  color: rgba(10,102,225,0.5);
}

.agent-stat-divider {
  width: 1px;
  height: 32px;
  background: rgba(59,138,255,0.12);
}

[data-theme="light"] .agent-stat-divider {
  background: rgba(10,102,225,0.1);
}

.agent-card {
  max-width: 900px;
  background: linear-gradient(145deg, rgba(15,17,30,0.95), rgba(20,24,42,0.9));
  border: 1px solid rgba(59,138,255,0.2);
  border-radius: 14px;
  padding: 28px;
  box-shadow:
    0 0 20px rgba(59,138,255,0.08),
    0 0 60px rgba(59,138,255,0.04),
    inset 0 1px 0 rgba(59,138,255,0.15);
  position: relative;
  overflow: hidden;
}

.agent-card::before {
  content: '';
  position: absolute;
  inset: 0;
  background:
    repeating-linear-gradient(0deg, transparent, transparent 2px, rgba(59,138,255,0.02) 2px, rgba(59,138,255,0.02) 4px);
  pointer-events: none;
  z-index: 0;
}

.agent-card::after {
  content: '';
  position: absolute;
  top: -50%;
  left: -50%;
  width: 200%;
  height: 200%;
  background: conic-gradient(from 0deg, transparent 0%, rgba(59,138,255,0.06) 25%, transparent 50%);
  animation: agent-card-sweep 8s linear infinite;
  pointer-events: none;
  z-index: 0;
}

@keyframes agent-card-sweep {
  to { transform: rotate(360deg); }
}

.agent-card > * {
  position: relative;
  z-index: 1;
}

.agent-card .detail-label {
  color: rgba(59,138,255,0.7);
  text-transform: uppercase;
  letter-spacing: 1.5px;
  font-size: 10px;
}

.agent-card .agent-input,
.agent-card .agent-textarea {
  background: rgba(10,15,30,0.6);
  border-color: rgba(59,138,255,0.15);
  color: #e8eaf0;
}

.agent-card .agent-input:focus,
.agent-card .agent-textarea:focus {
  border-color: rgba(59,138,255,0.5);
  box-shadow: 0 0 12px rgba(59,138,255,0.15);
  outline: none;
}

[data-theme="light"] .agent-card {
  background: linear-gradient(145deg, rgba(240,243,250,0.95), rgba(230,235,248,0.9));
  border-color: rgba(10,102,225,0.15);
  box-shadow:
    0 2px 8px rgba(0,0,0,0.06),
    0 10px 30px rgba(10,102,225,0.08),
    0 24px 56px rgba(0,0,0,0.05);
}

[data-theme="light"] .agent-card::before {
  background:
    repeating-linear-gradient(0deg, transparent, transparent 2px, rgba(10,102,225,0.015) 2px, rgba(10,102,225,0.015) 4px);
}

[data-theme="light"] .agent-card::after {
  background: conic-gradient(from 0deg, transparent 0%, rgba(10,102,225,0.04) 25%, transparent 50%);
}

[data-theme="light"] .agent-card .detail-label {
  color: rgba(10,102,225,0.7);
}

[data-theme="light"] .agent-card .agent-input,
[data-theme="light"] .agent-card .agent-textarea {
  background: rgba(255,255,255,0.7);
  border-color: rgba(10,102,225,0.15);
  color: #1a1d2e;
}

.agent-card-header {
  display: flex;
  align-items: center;
  gap: 20px;
  margin-bottom: 24px;
}

.agent-avatar {
  width: 140px;
  height: 140px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  overflow: hidden;
}

.agent-avatar-img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  }

.agent-name-section {
  flex: 1;
}

.agent-input {
  width: 100%;
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 8px;
  background: var(--bg);
  color: var(--text);
  font-size: 16px;
  font-weight: 600;
  margin-top: 4px;
}

.agent-field {
  margin-bottom: 20px;
}

.agent-textarea {
  width: 100%;
  padding: 12px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 8px;
  background: var(--bg);
  color: var(--text);
  font-size: 14px;
  line-height: 1.5;
  resize: vertical;
  margin-top: 4px;
  font-family: inherit;
}

.agent-select {
  width: 100%;
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 8px;
  background: var(--bg);
  color: var(--text);
  font-size: 14px;
  margin-top: 4px;
}

.agent-voice-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(150px, 1fr));
  gap: 10px;
  margin-top: 8px;
}

.agent-voice-card {
  position: relative;
  padding: 14px;
  border: 2px solid var(--border-strong);
  border-radius: 12px;
  cursor: pointer;
  transition: all 0.2s;
  text-align: center;
  display: flex;
  flex-direction: column;
}

.agent-voice-card:hover {
  border-color: var(--accent);
  background: var(--accent-subtle);
}

.agent-voice-card.selected {
  border-color: var(--accent);
  background: var(--accent-subtle);
  box-shadow: 0 0 12px var(--accent-glow);
}

.agent-voice-active {
  position: absolute;
  top: -1px;
  right: -1px;
  font-size: 7px;
  font-weight: 700;
  color: #fff;
  background: var(--accent);
  padding: 2px 5px;
  border-radius: 0 10px 0 6px;
  letter-spacing: 0.5px;
  text-transform: uppercase;
}

.agent-voice-gender {
  font-size: 10px;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 1px;
  margin-bottom: 4px;
}

.agent-voice-name {
  font-size: 15px;
  font-weight: 700;
  color: var(--text);
}

.agent-voice-style {
  font-size: 12px;
  color: var(--accent);
  font-weight: 600;
  margin-bottom: 2px;
}

.agent-voice-desc {
  font-size: 11px;
  color: var(--text-secondary);
  margin-bottom: 8px;
  flex: 1;
}

.agent-voice-card .voice-play-btn {
  font-size: 11px;
  padding: 4px 10px;
}

.agent-save-btn {
  margin-top: 8px;
}

.agent-modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.6);
  backdrop-filter: blur(4px);
  z-index: 100;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
}

.agent-modal-card {
  max-height: 90vh;
  overflow-y: auto;
  width: 100%;
  animation: modal-in 0.2s ease;
}

@keyframes modal-in {
  from { opacity: 0; transform: scale(0.95) translateY(10px); }
  to { opacity: 1; transform: scale(1) translateY(0); }
}

.agent-modal-title {
  font-size: 18px;
  font-weight: 700;
  color: #e8eaf0;
  margin-bottom: 20px;
}

[data-theme="light"] .agent-modal-title {
  color: #1a1d2e;
}

.agent-modal-actions {
  display: flex;
  gap: 10px;
  justify-content: flex-end;
  margin-top: 16px;
}

.btn-cancel {
  padding: 8px 18px;
  border: 1px solid var(--border-strong);
  border-radius: 8px;
  background: transparent;
  color: var(--text-secondary);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
}

.btn-cancel:hover {
  background: var(--accent-subtle);
}

.btn-danger {
  color: var(--red) !important;
}

.btn-danger:hover {
  background: rgba(239,68,68,0.1) !important;
}

.agent-status-badge.standby {
  background: rgba(156,163,175,0.12);
  color: #9ca3af;
  border: 1px solid rgba(156,163,175,0.25);
}

.agent-standby-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #9ca3af;
}

.agent-chevron {
  font-size: 14px;
  color: var(--text-muted);
  margin-left: 8px;
}

.agent-warning-icon {
  font-size: 18px;
  color: #fbbf24;
  margin-right: 8px;
  font-family: "Segoe UI", Arial, sans-serif;
  font-style: normal;
  animation: callbackPulse 1.5s ease-in-out infinite;
}

.agent-expanded-content {
  padding-top: 20px;
  margin-top: 16px;
}
.agent-gradient-divider {
  height: 1.5px;
  margin: 18px 0;
  background: linear-gradient(90deg, transparent, rgba(59,138,255,0.45), transparent);
}
[data-theme="light"] .agent-gradient-divider {
  background: linear-gradient(90deg, transparent, rgba(10,102,225,0.15), transparent);
}
.agent-gradient-divider.bm {
  background: linear-gradient(90deg, transparent, rgba(139,92,246,0.25), transparent);
}

.agent-prompt-preview {
  margin-bottom: 14px;
}

.agent-prompt-preview p {
  font-size: 13px;
  color: var(--text-secondary);
  line-height: 1.5;
  margin-top: 4px;
}

.agent-expanded-stats {
  display: flex;
  align-items: center;
  justify-content: space-around;
  margin-bottom: 0;
  padding: 12px 0;
}

.agent-stat {
  text-align: center;
}

.agent-stat-value {
  font-size: 22px;
  font-weight: 700;
  color: var(--text);
}

.agent-stat-label {
  font-size: 11px;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.5px;
  margin-top: 2px;
}

.agent-followups-section {
  padding: 4px 0 16px;
}

.agent-followups-title {
  font-size: 12px;
  font-weight: 700;
  color: #fbbf24;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  margin-bottom: 8px;
}

.agent-followup-item {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 10px;
  border-radius: 8px;
  background: rgba(251,191,36,0.08);
  margin-bottom: 6px;
  cursor: pointer;
  transition: background 0.15s;
}

.agent-followup-item:hover {
  background: rgba(251,191,36,0.15);
}

.agent-followup-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #fbbf24;
  flex-shrink: 0;
}

.agent-followup-text {
  flex: 1;
  font-size: 13px;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.agent-followup-arrow {
  color: var(--text-muted);
  font-size: 16px;
}

.agent-expanded-actions {
  display: flex;
  gap: 8px;
  align-items: center;
}

/* Inline voice chips on agent cards */
.agent-voice-section {
  margin-bottom: 14px;
}
.agent-voice-section-label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.8px;
  color: var(--text-muted);
  margin-bottom: 8px;
}
.agent-voice-body-row {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 6px 0;
}
.agent-voice-body-row .agent-voice-section-label {
  margin-bottom: 0;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.8px;
  color: var(--text-muted);
}
.agent-name-edit-input {
  background: rgba(255,255,255,0.06);
  border: 1px solid rgba(255,255,255,0.1);
  border-radius: 8px;
  color: var(--text);
  font-size: 14px;
  padding: 6px 12px;
  flex: 1;
  max-width: 200px;
  outline: none;
}
.agent-name-edit-input:focus {
  border-color: rgba(59,138,255,0.5);
}
[data-theme="light"] .agent-name-edit-input {
  background: rgba(0,0,0,0.04);
  border-color: rgba(0,0,0,0.15);
}
.agent-voice-divider {
  border-bottom: 1.5px solid rgba(59,138,255,0.2);
  margin-bottom: 14px;
}
[data-theme="light"] .agent-voice-divider {
  border-bottom-color: rgba(0,0,0,0.1);
}
.agent-voice-select-wrap {
  position: relative;
  display: inline-flex;
  align-items: center;
}
.agent-voice-select {
  width: auto;
  padding: 6px 28px 6px 10px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: rgba(10,15,30,0.5);
  color: var(--text);
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  appearance: none;
  -webkit-appearance: none;
}
.agent-voice-chevron {
  position: absolute;
  right: 8px;
  top: 50%;
  transform: translateY(-50%);
  font-size: 10px;
  color: var(--text-muted);
  pointer-events: none;
}
[data-theme="light"] .agent-voice-select {
  background: rgba(255,255,255,0.8);
  border-color: rgba(0,0,0,0.15);
}
.agent-voice-select:focus {
  outline: none;
  border-color: var(--accent);
}
.bm-voice-select:focus {
  border-color: #8b5cf6;
}
.agent-voice-preview-btn {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--accent);
  font-size: 11px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.15s ease;
}
.agent-voice-preview-btn:hover {
  background: var(--accent);
  color: #fff;
  border-color: var(--accent);
}
.agent-voice-preview-btn.bm-preview:hover {
  background: #8b5cf6;
  border-color: #8b5cf6;
}

/* Atlas Business Manager card */
.agent-bm-card {
  border-color: rgba(139,92,246,0.25);
}
.agent-avatar-bm {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: linear-gradient(135deg, #8b5cf6 0%, #6d28d9 100%);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 24px;
  color: #fff;
}
.bm-features-list {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 4px 0;
}
.bm-feature-row {
  display: flex;
  align-items: center;
  gap: 10px;
}
.bm-feature-icon {
  font-size: 16px;
  width: 20px;
  text-align: center;
}
.bm-feature-text {
  flex: 1;
  font-size: 14px;
  font-weight: 500;
  color: var(--text);
}
.bm-feature-status {
  font-size: 12px;
  font-weight: 600;
}
.bm-connect-pos-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.agent-select {
  width: 100%;
  padding: 10px 14px;
  border: 1px solid rgba(59,138,255,0.15);
  border-radius: 8px;
  background: rgba(10,15,30,0.6);
  color: #e8eaf0;
  font-size: 14px;
  margin-top: 4px;
}

[data-theme="light"] .agent-select {
  background: rgba(255,255,255,0.7);
  border-color: rgba(10,102,225,0.15);
  color: #1a1d2e;
}

.voice-page {
  flex: 1;
  padding: 24px 32px;
  overflow-y: auto;
  background: transparent;
}

.voice-subtitle {
  font-size: 14px;
  color: var(--text-secondary);
  margin-bottom: 24px;
}

.voice-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px;
  max-width: 1400px;
}

.voice-card {
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: 2px solid var(--glass-border);
  border-radius: 18px;
  padding: 24px 20px;
  text-align: center;
  transition: all 0.3s ease;
  position: relative;
  display: flex;
  flex-direction: column;
  box-shadow: var(--card-shadow);
}

.voice-card:hover {
  border-color: rgba(10,102,225,0.3);
  transform: translateY(-4px);
  box-shadow: var(--card-shadow-hover);
}

.voice-card.selected {
  border-color: var(--accent);
  background: var(--accent-subtle);
  box-shadow: 0 6px 24px var(--accent-glow);
}

.voice-card-gender {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text-muted);
  margin-bottom: 8px;
}

.voice-card-name {
  font-size: 18px;
  font-weight: 700;
  color: var(--text);
  margin-bottom: 4px;
  text-shadow: var(--text-shadow);
}

.voice-card-style {
  font-size: 13px;
  font-weight: 600;
  color: var(--accent);
  margin-bottom: 8px;
}

.voice-card-desc {
  font-size: 13px;
  color: var(--text-secondary);
  line-height: 1.4;
  flex: 1;
}

.voice-card-buttons {
  display: flex;
  gap: 8px;
  margin-top: 14px;
  justify-content: center;
}

.voice-play-btn {
  padding: 7px 16px;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: 1px solid var(--border-strong);
  border-radius: 20px;
  font-size: 12px;
  color: var(--text-secondary);
  cursor: pointer;
  transition: all 0.25s ease;
  box-shadow: var(--card-3d);
}

.voice-play-btn:hover {
  border-color: var(--accent);
  color: var(--accent);
  transform: translateY(-2px);
  box-shadow: var(--card-shadow-hover);
}

.voice-select-btn {
  padding: 7px 16px;
  background: linear-gradient(135deg, var(--accent), var(--accent-hover));
  border: none;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 600;
  color: #fff;
  cursor: pointer;
  transition: all 0.25s ease;
  position: relative;
  overflow: hidden;
  box-shadow: 0 4px 12px var(--accent-glow), inset 0 1px 0 rgba(255,255,255,0.15);
}

.voice-select-btn::after {
  content: "";
  position: absolute;
  top: -50%;
  left: -75%;
  width: 50%;
  height: 200%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
  transform: skewX(-20deg);
  transition: left 0.5s ease;
}

.voice-select-btn:hover::after {
  left: 125%;
}

.voice-select-btn:hover {
  transform: translateY(-2px);
  box-shadow: 0 6px 18px var(--accent-glow), inset 0 1px 0 rgba(255,255,255,0.15);
}

.voice-select-btn.active {
  background: var(--bg-tertiary);
  border: 1px solid var(--border-strong);
  color: var(--text-muted);
  cursor: default;
  box-shadow: var(--inset-shadow);
}

.voice-select-btn.active::after {
  display: none;
}

.voice-active-pill {
  position: absolute;
  top: 10px;
  left: 10px;
  padding: 3px 10px;
  background: linear-gradient(135deg, #01adfc, #085edb);
  color: #fff;
  border-radius: 10px;
  font-size: 11px;
  font-weight: 600;
  animation: pulse-glow 2s ease-in-out infinite;
  box-shadow: 0 2px 8px rgba(8, 94, 219, 0.30);
}

@keyframes pulse-glow {
  0%, 100% { box-shadow: 0 0 6px var(--accent-glow); }
  50% { box-shadow: 0 0 18px var(--accent-glow), 0 0 28px rgba(10,102,225,0.10); }
}

/* ====== SEQUENCES ====== */
.sequence-view {
  display: flex;
  flex-direction: column;
  height: 100%;
}

.sequence-steps {
  flex: 1;
  overflow-y: auto;
  padding: 32px 24px;
  background: var(--bg-tertiary);
  display: flex;
  justify-content: center;
}

.steps-list {
  max-width: 560px;
  width: 100%;
}

.step-card {
  display: flex;
  align-items: center;
  gap: 12px;
  position: relative;
  padding: 16px 18px;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: 1px solid var(--glass-border);
  border-radius: 16px;
  margin-bottom: 0;
  transition: all 0.25s ease;
  box-shadow: var(--card-shadow);
}

.step-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--card-shadow-hover);
  border-color: rgba(10,102,225,0.2);
}

[data-theme="dark"] .step-card {
  background: #232636;
  border-color: rgba(255,255,255,0.06);
}

[data-theme="dark"] .step-card:hover {
  background: #292c40;
  border-color: rgba(59,138,255,0.25);
}

.step-connector {
  position: absolute;
  top: -20px;
  left: 34px;
  width: 2px;
  height: 20px;
}

.connector-line {
  width: 2px;
  height: 100%;
  background: linear-gradient(180deg, var(--accent), rgba(10,102,225,0.3));
  margin: 0 auto;
  opacity: 0.5;
}

.step-card + .step-card {
  margin-top: 20px;
}

.step-icon {
  width: 38px;
  height: 38px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 12px;
  background: var(--accent-subtle);
  font-size: 18px;
  flex-shrink: 0;
  border: 1px solid var(--border);
}

.step-content {
  flex: 1;
  min-width: 0;
}

.step-title {
  font-weight: 600;
  font-size: 14px;
  color: var(--text);
  text-shadow: var(--text-shadow);
}

.step-detail {
  font-size: 13px;
  color: var(--text-secondary);
  margin-top: 2px;
  line-height: 1.4;
  word-wrap: break-word;
}

.step-actions {
  position: absolute;
  top: 50%;
  right: 12px;
  transform: translateY(-50%);
  display: flex;
  flex-direction: column;
  gap: 6px;
  align-items: flex-end;
}

.btn-step-edit,
.btn-step-delete {
  padding: 5px 14px;
  border: none;
  border-radius: 8px;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  font-family: inherit;
  transition: all 0.2s ease;
}

.btn-step-edit {
  background: rgba(8, 94, 219, 0.12);
  color: #085edb;
}

.btn-step-edit:hover {
  background: rgba(8, 94, 219, 0.20);
  transform: translateY(-1px);
}

.btn-step-delete {
  background: rgba(217, 56, 56, 0.10);
  color: #c92929;
}

.btn-step-delete:hover {
  background: rgba(217, 56, 56, 0.18);
  transform: translateY(-1px);
}

[data-theme="dark"] .btn-step-edit {
  background: rgba(59, 138, 255, 0.12);
  color: #6ba6ff;
}

[data-theme="dark"] .btn-step-edit:hover {
  background: rgba(59, 138, 255, 0.20);
}

[data-theme="dark"] .btn-step-delete {
  background: rgba(239, 68, 68, 0.12);
  color: #ff7878;
}

[data-theme="dark"] .btn-step-delete:hover {
  background: rgba(239, 68, 68, 0.20);
}

/* Reserve space for the action stack */
.step-card {
  padding-right: 110px !important;
  min-height: 80px;
}

/* Inline edit form */
.step-edit-form {
  width: 100%;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.step-edit-title {
  font-weight: 700;
  font-size: 14px;
  color: var(--text);
}

.step-edit-row {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.step-edit-row label {
  font-size: 12px;
  font-weight: 600;
  color: var(--text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.step-edit-row input,
.step-edit-row select,
.step-edit-row textarea {
  padding: 8px 12px;
  border: 1px solid var(--border-strong);
  border-radius: 10px;
  font-size: 14px;
  background: var(--bg-solid);
  color: var(--text);
  outline: none;
  font-family: inherit;
  transition: border-color 0.2s ease;
}

.step-edit-row input:focus,
.step-edit-row select:focus,
.step-edit-row textarea:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}

.step-edit-row textarea {
  resize: vertical;
  min-height: 64px;
}

/* Inline horizontal layout for delay editor */
.step-edit-row:has(.edit-delay-amount) {
  flex-direction: row;
  align-items: center;
  gap: 10px;
}

.step-edit-row:has(.edit-delay-amount) label {
  text-transform: none;
  letter-spacing: 0;
  font-size: 14px;
  font-weight: 500;
}

.edit-delay-amount {
  width: 80px;
}

.step-edit-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
}

.btn-step-cancel,
.btn-step-save {
  padding: 6px 16px;
  border: none;
  border-radius: 8px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  font-family: inherit;
  transition: all 0.2s ease;
}

.btn-step-cancel {
  background: var(--bg-tertiary);
  color: var(--text-secondary);
  border: 1px solid var(--border-strong);
}

.btn-step-cancel:hover {
  background: var(--accent-subtle);
  color: var(--text);
}

.btn-step-save {
  background: linear-gradient(135deg, #01adfc, #085edb);
  color: #fff;
  box-shadow: 0 2px 6px rgba(8, 94, 219, 0.20);
}

.btn-step-save:hover {
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(8, 94, 219, 0.35);
}

/* ====== TASK BUILDER (drag & drop) ====== */
.task-list-section {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 0;
}

.task-section-label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 1px;
  color: var(--text-secondary);
  text-transform: uppercase;
  padding: 14px 20px 8px;
}

.task-section-divider {
  height: 1px;
  background: var(--border-strong);
  margin: 0 20px 4px;
}

.task-create-wrapper {
  padding: 12px 16px 16px;
  border-top: 1px solid var(--border-strong);
}

.btn-create-task {
  width: 100%;
  padding: 10px 14px;
  background: linear-gradient(135deg, #01adfc, #085edb);
  color: #fff;
  border: none;
  border-radius: 10px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  font-family: inherit;
  transition: all 0.2s ease;
  box-shadow: 0 2px 8px rgba(8, 94, 219, 0.20);
}

.btn-create-task:hover {
  transform: translateY(-1px);
  box-shadow: 0 4px 14px rgba(8, 94, 219, 0.35);
}

/* Drop zones between cards */
.drop-zone {
  height: 8px;
  margin: 0;
  border-radius: 6px;
  transition: all 0.2s ease;
}

.drop-zone.drag-over {
  height: 40px;
  background: rgba(8, 94, 219, 0.12);
  border: 2px dashed rgba(8, 94, 219, 0.45);
  margin: 4px 0;
}

/* Flow connector: dotted vertical line linking step cards */
.flow-connector {
  display: flex;
  flex-direction: column;
  align-items: center;
  position: relative;
  padding: 4px 0;
}

.flow-line {
  width: 4px;
  height: 28px;
  background-image: radial-gradient(circle, var(--text-muted) 1.2px, transparent 1.5px);
  background-size: 4px 7px;
  background-repeat: repeat-y;
  background-position: center;
  opacity: 0.55;
}

.flow-connector .drop-zone.flow-drop {
  width: 100%;
  position: absolute;
  inset: 0;
  height: auto;
  background: transparent;
  border: none;
  margin: 0;
  border-radius: 0;
}

.flow-connector .drop-zone.flow-drop.drag-over {
  background: rgba(8, 94, 219, 0.10);
  border: 2px dashed rgba(8, 94, 219, 0.45);
  border-radius: 8px;
}

/* End-of-flow: dotted line, plus icon centered, dotted line */
.flow-connector-end {
  padding: 0;
  gap: 0;
}

.flow-connector-end .flow-line {
  height: 24px;
}

.flow-plus {
  position: relative;
  margin: 6px 0;
  width: 26px;
  height: 26px;
  border-radius: 50%;
  background: var(--bg-tertiary);
  border: 2px dashed var(--text-muted);
  color: var(--text-secondary);
  font-size: 20px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: all 0.2s ease;
  line-height: 1;
  padding-bottom: 3px;
}

.flow-plus:hover {
  border-color: var(--accent);
  color: var(--accent);
  background: var(--accent-subtle);
  border-style: solid;
  transform: scale(1.1);
}

.drop-zone-placeholder {
  height: 64px;
  border: 2px dashed var(--border-strong);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-top: -2px;
  border-radius: 12px;
}

.drop-zone-placeholder.drag-over {
  height: 64px;
  background: rgba(8, 94, 219, 0.10);
  border: 2px dashed rgba(8, 94, 219, 0.55);
}

.drop-zone-text {
  font-size: 13px;
  color: var(--text-muted);
  font-style: italic;
}

[data-theme="dark"] .drop-zone-placeholder {
  border-color: rgba(255,255,255,0.12);
}

[data-theme="dark"] .flow-plus {
  background: #1c1e2a;
  border-color: rgba(255,255,255,0.25);
}

/* Drag handle on existing step cards */
.step-drag-handle {
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  color: var(--text-muted);
  cursor: grab;
  padding: 0 6px 0 0;
  margin-right: 4px;
  user-select: none;
  letter-spacing: -3px;
  opacity: 0.5;
  transition: opacity 0.15s ease;
}

.step-card:hover .step-drag-handle {
  opacity: 1;
}

.step-card.dragging {
  opacity: 0.4;
}

.step-card[draggable="true"] {
  cursor: grab;
}

.step-card[draggable="true"]:active {
  cursor: grabbing;
}

/* Action palette */
.action-palette {
  margin-top: 28px;
  padding-top: 20px;
  padding-bottom: 32px;
  border-top: 1px dashed var(--border-strong);
}

.palette-label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 1px;
  color: var(--text-secondary);
  text-transform: uppercase;
  margin-bottom: 12px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.palette-label-icon {
  font-size: 14px;
  filter: hue-rotate(0deg);
}

.palette-chips {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 12px;
}

.palette-chip {
  position: relative;
  background: var(--glass-bg);
  border: 1.5px solid var(--border-strong);
  border-radius: 14px;
  padding: 14px 12px;
  cursor: grab;
  transition: all 0.2s ease;
  user-select: none;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 8px;
  text-align: center;
  min-height: 110px;
  box-shadow: var(--card-shadow);
}

.chip-drag-dots {
  position: absolute;
  left: 6px;
  top: 50%;
  transform: translateY(-50%);
  font-size: 14px;
  color: var(--text-muted);
  letter-spacing: -3px;
  opacity: 0.5;
  user-select: none;
  pointer-events: none;
  line-height: 1;
}

.palette-chip:hover .chip-drag-dots {
  opacity: 1;
}

.palette-chip:hover {
  border-color: var(--accent);
  transform: translateY(-2px);
  box-shadow: var(--card-shadow-hover);
}

.palette-chip:active {
  cursor: grabbing;
}

.palette-chip.dragging {
  opacity: 0.5;
}

[data-theme="dark"] .palette-chip {
  background: #232636;
  border-color: rgba(255,255,255,0.08);
}

[data-theme="dark"] .palette-chip:hover {
  border-color: var(--accent);
}

.chip-row {
  display: flex;
  align-items: center;
  gap: 6px;
}

.chip-icon {
  font-size: 20px;
}

.chip-label {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
}

.palette-chip-wait {
  cursor: grab;
}

.chip-controls {
  width: 100%;
  justify-content: center;
  gap: 4px;
}

.chip-controls input,
.chip-controls select {
  padding: 4px 6px;
  border: 1px solid var(--border-strong);
  border-radius: 6px;
  font-size: 12px;
  background: var(--bg-solid);
  color: var(--text);
  outline: none;
  font-family: inherit;
}

.chip-controls input {
  width: 48px;
  text-align: center;
}

.chip-controls input:focus,
.chip-controls select:focus {
  border-color: var(--accent);
}

.sequence-actions {
  border-top: 1px solid var(--border);
}

.sequence-run-section {
  padding: 20px 24px;
}

.sequence-run-section h3 {
  font-size: 16px;
  font-weight: 600;
  margin-bottom: 4px;
  text-shadow: var(--text-shadow);
}

.sequence-run-section p {
  font-size: 13px;
  color: var(--text-secondary);
  margin-bottom: 12px;
}

.run-controls {
  display: flex;
  gap: 8px;
}

.run-controls select {
  flex: 1;
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 12px;
  font-size: 14px;
  background: var(--bg-solid);
  color: var(--text);
  outline: none;
  box-shadow: var(--card-3d);
}

.run-controls select:focus {
  border-color: var(--accent);
}

.powered-by {
  text-align: center;
  padding: 10px 16px 4px;
  border-top: 1px solid var(--sidebar-border);
}

.powered-by-label {
  font-size: 5px;
  font-weight: 600;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: #5b9cf6;
  text-shadow: 0 0 6px rgba(91,156,246,0.5);
  margin-bottom: 6px;
}

.powered-by-logo {
  width: 160px;
  height: auto;
  opacity: 0.7;
}

/* ====== DARK MODE TOGGLE ====== */
.theme-toggle {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 14px 16px;
  margin: 8px;
  border-top: 1px solid var(--sidebar-border);
  cursor: pointer;
  transition: all 0.2s ease;
  font-size: 16px;
  border-radius: 10px;
}

.theme-toggle:hover {
  background: var(--sidebar-hover);
}

.toggle-label-dark,
.toggle-label-light {
  font-size: 12px;
  font-weight: 500;
  transition: color 0.3s;
}

.toggle-label-dark {
  color: var(--sidebar-text-muted);
}

.toggle-label-light {
  color: var(--sidebar-text-item);
}

[data-theme="dark"] .toggle-label-dark {
  color: var(--sidebar-text-item);
}

[data-theme="dark"] .toggle-label-light {
  color: var(--sidebar-text-muted);
}

.toggle-switch {
  position: relative;
  width: 44px;
  height: 24px;
  background: linear-gradient(135deg, var(--accent), var(--accent-hover));
  border-radius: 12px;
  transition: background 0.3s;
  flex-shrink: 0;
  box-shadow: inset 0 1px 3px rgba(0,0,0,0.15);
}

.toggle-switch::after {
  content: "";
  position: absolute;
  top: 2px;
  left: 2px;
  width: 20px;
  height: 20px;
  background: #fff;
  border-radius: 50%;
  transition: transform 0.3s cubic-bezier(0.68, -0.15, 0.27, 1.15);
  box-shadow: 0 1px 4px rgba(0,0,0,0.2);
}

[data-theme="dark"] .toggle-switch::after {
  transform: translateX(20px);
}

/* ====== POS DASHBOARD ====== */
.pos-dashboard-page {
  flex: 1;
  padding: 0 32px 24px;
  overflow-y: auto;
  background: transparent;
}
.pos-locked-overlay {
  display: flex;
  flex: 1;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: 60px 24px;
}
.pos-sections {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-top: 24px;
}
.pos-section-card {
  background: linear-gradient(160deg, rgba(15,17,30,0.92), rgba(22,26,45,0.88));
  border: 1px solid rgba(59,138,255,0.12);
  border-radius: 18px;
  padding: 20px 24px;
  box-shadow: 0 2px 8px rgba(0,0,0,0.12), 0 8px 24px rgba(59,138,255,0.08);
}
.pos-section-card h3 { font-size: 16px; font-weight: 700; margin-bottom: 16px; }
[data-theme="light"] .pos-section-card {
  background: linear-gradient(160deg, rgba(240,243,250,0.92), rgba(232,237,248,0.88));
  border-color: rgba(10,102,225,0.1);
  box-shadow: 0 2px 8px rgba(0,0,0,0.06), 0 8px 24px rgba(10,102,225,0.06);
}
.pos-list { min-height: 120px; max-height: 400px; overflow-y: auto; }
.pos-row { display: flex; justify-content: space-between; align-items: center; padding: 10px 0; border-bottom: 1px solid var(--border); font-size: 14px; }
.pos-row:last-child { border-bottom: none; }
.pos-row-meta { color: var(--text-muted); font-size: 13px; }
.empty-hint { color: var(--text-muted); font-size: 13px; font-style: italic; }

/* POS Reports */
.pos-reports-section { margin-top: 32px; }
.pos-reports-heading { font-size: 22px; font-weight: 800; margin-bottom: 16px; }
.pos-report-controls { display: flex; flex-wrap: wrap; align-items: center; gap: 16px; margin-bottom: 20px; }
.pos-report-tabs { display: flex; gap: 8px; flex-wrap: wrap; }
.pos-date-picker-row { display: flex; align-items: center; gap: 8px; margin-left: auto; }
.pos-date-input {
  padding: 6px 10px; border-radius: 10px; font-size: 13px; font-family: inherit;
  border: 1px solid var(--border-strong); background: var(--glass-bg); color: var(--text-primary);
  backdrop-filter: var(--glass-blur); -webkit-backdrop-filter: var(--glass-blur);
}
.pos-date-input::-webkit-calendar-picker-indicator { filter: invert(0.7); }
[data-theme="light"] .pos-date-input::-webkit-calendar-picker-indicator { filter: none; }
.pos-date-to { color: var(--text-muted); font-size: 13px; }
.pos-report-container { animation: fadeUp 0.3s ease; }
.pos-report-summary {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 14px; margin-bottom: 20px;
}
.pos-summary-card {
  background: linear-gradient(160deg, rgba(15,17,30,0.92), rgba(22,26,45,0.88));
  border: 1px solid rgba(59,138,255,0.12); border-radius: 14px;
  padding: 16px 18px;
  box-shadow: 0 2px 8px rgba(0,0,0,0.12), 0 8px 24px rgba(59,138,255,0.08);
}
[data-theme="light"] .pos-summary-card {
  background: linear-gradient(160deg, rgba(240,243,250,0.92), rgba(232,237,248,0.88));
  border-color: rgba(10,102,225,0.1);
}
.pos-summary-card .label { font-size: 12px; color: var(--text-muted); margin-bottom: 4px; }
.pos-summary-card .value { font-size: 22px; font-weight: 800; color: var(--text-primary); }
.pos-summary-card .delta { font-size: 12px; margin-top: 2px; }
.pos-summary-card .delta.up { color: #10b981; }
.pos-summary-card .delta.down { color: #ef4444; }
.pos-report-chart { min-height: 180px; position: relative; padding: 12px 0; }
.pos-bar-chart { display: flex; align-items: flex-end; gap: 6px; height: 160px; }
.pos-bar-col { display: flex; flex-direction: column; align-items: center; flex: 1; min-width: 0; }
.pos-bar {
  width: 100%; min-width: 12px; max-width: 48px; border-radius: 6px 6px 0 0;
  background: linear-gradient(180deg, var(--accent), #085edb); transition: height 0.4s ease;
}
.pos-bar-label { font-size: 10px; color: var(--text-muted); margin-top: 6px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 48px; }
.pos-bar-value { font-size: 10px; color: var(--text-secondary); margin-bottom: 4px; }
.pos-report-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.pos-report-table th {
  text-align: left; padding: 8px 10px; font-weight: 600; font-size: 12px;
  color: var(--text-muted); border-bottom: 1px solid var(--border);
}
.pos-report-table td { padding: 8px 10px; border-bottom: 1px solid var(--border); }
.pos-report-table tr:last-child td { border-bottom: none; }
.pos-report-loading {
  display: flex; align-items: center; justify-content: center; padding: 40px;
  color: var(--text-muted); font-size: 14px;
}

/* ====== SCROLLBAR ====== */
::-webkit-scrollbar {
  width: 6px;
}

::-webkit-scrollbar-track {
  background: transparent;
}

::-webkit-scrollbar-thumb {
  background: var(--border-strong);
  border-radius: 3px;
}

::-webkit-scrollbar-thumb:hover {
  background: var(--text-muted);
}

/* ====== CHAT ====== */
.chat-page {
  display: flex;
  flex-direction: column;
  height: 100%;
  width: 100%;
  position: relative;
  overflow: hidden;
}

.chat-tab-bar {
  display: flex;
  gap: 4px;
  padding: 8px 16px;
  position: relative;
  z-index: 2;
}

.chat-tab-btn {
  flex: 1;
  padding: 8px 16px;
  border: 1px solid rgba(59,130,246,0.15);
  border-radius: 10px;
  background: rgba(10,12,20,0.5);
  color: var(--text-muted);
  font-size: 13px;
  font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: all 0.2s;
  text-align: center;
  position: relative;
}

.chat-tab-btn:hover {
  border-color: var(--accent);
  color: var(--text);
}

.chat-tab-btn.active {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
  box-shadow: 0 0 12px var(--accent-glow);
}

.chat-tab-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--accent);
  display: inline-block;
  margin-left: 4px;
  vertical-align: middle;
  animation: dotPulse 1.5s ease infinite;
}

@keyframes dotPulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}

#chat-home-panel {
  flex: 1;
  overflow-y: auto;
  position: relative;
  z-index: 1;
}

.chat-bg-layer {
  position: absolute;
  inset: 0;
  z-index: 0;
  overflow: hidden;
}

.chat-circuit-bg {
  width: 110%;
  height: 140%;
  object-fit: cover;
  opacity: 0.12;
  transform: translate(-1.5%, -22.4%);
}

.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
  z-index: 1;
  display: flex;
  flex-direction: column;
  background: repeating-linear-gradient(
    0deg,
    transparent,
    transparent 3px,
    rgba(74,124,246,0.015) 3px,
    rgba(74,124,246,0.015) 4px
  );
}
[data-theme="light"] .chat-messages {
  background: none;
}

.chat-empty-state {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 40px;
  text-align: center;
}

.chat-orb-wrapper {
  position: relative;
  width: 290px;
  height: 290px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 20px;
}

.breathing-orb {
  position: absolute;
  width: 130px;
  height: 130px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(74,124,246,0.45) 0%, rgba(74,124,246,0.15) 50%, rgba(74,124,246,0.03) 70%, transparent 80%);
  box-shadow: 0 0 40px rgba(74,124,246,0.25), 0 0 80px rgba(74,124,246,0.1);
  animation: breathe 4s ease-in-out infinite;
}

.breathing-orb.speaking {
  animation: breathe-fast 1s ease-in-out infinite;
}

@keyframes breathe {
  0%, 100% { transform: scale(1); opacity: 0.6; }
  50% { transform: scale(1.15); opacity: 1; }
}

@keyframes breathe-fast {
  0%, 100% { transform: scale(1); opacity: 0.8; }
  50% { transform: scale(1.1); opacity: 1; }
}

.chat-lottie-layer {
  position: absolute;
  width: 240px;
  height: 240px;
  opacity: 0.7;
  pointer-events: none;
}

.chat-lottie-arc {
  width: 310px;
  height: 310px;
  opacity: 0.55;
}

.chat-active-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 12px;
  border-radius: 20px;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  background: rgba(16,185,129,0.12);
  color: #10b981;
  border: 1px solid rgba(16,185,129,0.25);
  margin-bottom: 12px;
  box-shadow: 0 0 12px rgba(16,185,129,0.2), 0 0 24px rgba(16,185,129,0.08);
}

.chat-active-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #10b981;
  box-shadow: 0 0 6px #10b981, 0 0 12px #10b981;
  animation: breathe 2s ease-in-out infinite;
}

.chat-greeting {
  font-size: 22px;
  font-weight: 700;
  color: var(--text);
  margin: 0 0 8px 0;
  text-shadow: 0 0 20px rgba(74,124,246,0.3), 0 0 40px rgba(74,124,246,0.1);
}
[data-theme="light"] .chat-greeting {
  text-shadow: none;
}

.chat-subtitle {
  font-size: 14px;
  color: var(--text-muted);
  margin: 0 0 24px 0;
  max-width: 360px;
}

.chat-suggestions {
  display: flex;
  flex-direction: column;
  gap: 8px;
  width: 100%;
  max-width: 420px;
}

.chat-suggestion {
  background: linear-gradient(135deg, rgba(74,124,246,0.06) 0%, rgba(20,22,36,0.4) 100%);
  border: 1px solid rgba(74,124,246,0.15);
  border-radius: 14px;
  padding: 12px 16px;
  color: var(--text-muted);
  font-size: 14px;
  cursor: pointer;
  text-align: left;
  transition: border-color 0.3s, background 0.3s, box-shadow 0.3s;
  position: relative;
}

.chat-suggestion:hover {
  border-color: rgba(74,124,246,0.5);
  background: linear-gradient(135deg, rgba(74,124,246,0.12) 0%, rgba(20,22,36,0.5) 100%);
  box-shadow: 0 0 12px rgba(74,124,246,0.15), inset 0 0 20px rgba(74,124,246,0.04);
}

[data-theme="light"] .chat-suggestion {
  background: rgba(255,255,255,0.6);
  border: 1px solid rgba(74,124,246,0.15);
}
[data-theme="light"] .chat-suggestion:hover {
  background: rgba(255,255,255,0.8);
  border-color: rgba(74,124,246,0.35);
  box-shadow: 0 2px 12px rgba(74,124,246,0.1);
}

.chat-suggestion-more {
  border-color: rgba(74,124,246,0.3);
  background: rgba(74,124,246,0.08);
  color: var(--accent);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
}

.chat-suggestion-more:hover {
  background: rgba(74,124,246,0.15);
  border-color: rgba(74,124,246,0.5);
}

/* Chat Messages */
.chat-msg-row {
  display: flex;
  margin-bottom: 12px;
}

.chat-msg-user {
  justify-content: flex-end;
}

.chat-msg-agent {
  justify-content: flex-start;
}

.chat-bubble {
  max-width: 70%;
  padding: 10px 14px;
  border-radius: 18px;
  font-size: 15px;
  line-height: 1.4;
  white-space: pre-wrap;
  word-wrap: break-word;
}

.chat-bubble-user {
  background: linear-gradient(135deg, #4a7cf6 0%, #3558d6 100%);
  color: #fff;
  border-bottom-right-radius: 4px;
  box-shadow: 0 2px 12px rgba(74,124,246,0.3), 0 0 20px rgba(74,124,246,0.1);
}

.chat-bubble-agent {
  background: linear-gradient(135deg, rgba(30,34,54,0.8) 0%, rgba(20,22,36,0.9) 100%);
  color: var(--text);
  border-bottom-left-radius: 4px;
  border: 1px solid rgba(74,124,246,0.1);
  box-shadow: 0 2px 8px rgba(0,0,0,0.2);
}

[data-theme="light"] .chat-bubble-user {
  background: linear-gradient(135deg, #4a7cf6 0%, #3b6ae8 100%);
  box-shadow: 0 2px 10px rgba(74,124,246,0.25);
}
[data-theme="light"] .chat-bubble-agent {
  background: rgba(255,255,255,0.85);
  border: 1px solid rgba(74,124,246,0.1);
  box-shadow: 0 1px 6px rgba(0,0,0,0.06), 0 2px 12px rgba(74,124,246,0.05);
}

.chat-steps {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-bottom: 8px;
}
.chat-step {
  font-size: 11px;
  padding: 2px 8px;
  border-radius: 10px;
  background: rgba(74,124,246,0.12);
  color: #6b9cf6;
  border: 1px solid rgba(74,124,246,0.2);
}
.chat-step-error {
  background: rgba(239,68,68,0.12);
  color: #f87171;
  border-color: rgba(239,68,68,0.2);
}
[data-theme="light"] .chat-step {
  background: rgba(74,124,246,0.08);
  color: #3b6ae8;
  border-color: rgba(74,124,246,0.15);
}
.chat-sources {
  display: flex;
  flex-direction: column;
  gap: 2px;
  margin-top: 8px;
  padding-top: 6px;
  border-top: 1px solid rgba(74,124,246,0.1);
}
.chat-source {
  font-size: 11px;
  color: #6b9cf6;
  text-decoration: none;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.chat-source:hover { text-decoration: underline; }

.chat-msg-image {
  max-width: 200px;
  max-height: 150px;
  border-radius: 10px;
  margin-bottom: 6px;
  display: block;
}

.chat-voice-icon {
  font-size: 12px;
  margin-right: 4px;
  opacity: 0.6;
}

/* Typing indicator */
.chat-typing .chat-bubble {
  display: flex;
  gap: 4px;
  padding: 14px 18px;
}

.typing-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--text-muted);
  animation: typing-bounce 1.4s ease-in-out infinite;
}

.typing-dot:nth-child(2) { animation-delay: 0.2s; }
.typing-dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes typing-bounce {
  0%, 60%, 100% { opacity: 0.3; transform: translateY(0); }
  30% { opacity: 1; transform: translateY(-4px); }
}

/* Voice overlay */
.chat-voice-overlay {
  position: absolute;
  inset: 0;
  z-index: 10;
  background: radial-gradient(ellipse at center, rgba(74,124,246,0.08) 0%, rgba(0,0,0,0.92) 70%);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 16px;
}

.chat-orb-voice {
  width: 220px;
  height: 220px;
}

.chat-voice-label {
  font-size: 16px;
  font-weight: 600;
  color: var(--accent);
  margin: 0;
}

.chat-end-call-btn {
  display: flex;
  align-items: center;
  gap: 6px;
  background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
  color: #fff;
  border: none;
  border-radius: 20px;
  padding: 10px 20px;
  font-size: 15px;
  font-weight: 600;
  cursor: pointer;
  margin-top: 8px;
  box-shadow: 0 0 16px rgba(239,68,68,0.4), 0 0 32px rgba(239,68,68,0.15);
  transition: box-shadow 0.3s, transform 0.2s;
}

.chat-end-call-btn:hover {
  background: linear-gradient(135deg, #dc2626 0%, #b91c1c 100%);
  box-shadow: 0 0 20px rgba(239,68,68,0.5), 0 0 40px rgba(239,68,68,0.2);
  transform: scale(1.03);
}

/* Input bar */
.chat-input-bar {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  padding: 12px 16px;
  z-index: 2;
  border-top: 1px solid rgba(74,124,246,0.12);
  background: color-mix(in srgb, var(--bg) 75%, transparent);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  position: relative;
}
.chat-input-bar::before {
  content: '';
  position: absolute;
  top: 0;
  left: 10%;
  right: 10%;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(74,124,246,0.3), transparent);
}
[data-theme="light"] .chat-input-bar::before {
  background: linear-gradient(90deg, transparent, rgba(74,124,246,0.12), transparent);
}

/* Clear Chat Button */
.chat-clear-btn {
  position: sticky;
  top: 8px;
  z-index: 10;
  align-self: flex-end;
  display: flex;
  align-items: center;
  gap: 5px;
  padding: 6px 14px;
  margin: 8px 8px 4px auto;
  border: 1px solid var(--border);
  border-radius: 18px;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--text-muted);
  font-size: 12px;
  font-family: inherit;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
}

.chat-clear-btn:hover {
  color: var(--danger);
  border-color: var(--danger);
  box-shadow: 0 0 10px rgba(239,68,68,0.2);
}

/* Actions Bar (above input) */
.chat-actions-bar {
  display: flex;
  justify-content: center;
  padding: 0 16px 8px;
}
.chat-actions-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 20px;
  border-radius: 20px;
  border: 1px solid rgba(74,124,246,0.35);
  background: linear-gradient(135deg, rgba(74,124,246,0.15) 0%, rgba(74,124,246,0.05) 100%);
  color: #6b9cf6;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.3s;
  letter-spacing: 0.5px;
}
.chat-actions-pill:hover {
  border-color: rgba(74,124,246,0.7);
  background: linear-gradient(135deg, rgba(74,124,246,0.25) 0%, rgba(74,124,246,0.1) 100%);
  box-shadow: 0 0 18px rgba(74,124,246,0.3);
  transform: translateY(-1px);
}
.chat-actions-pill-icon { font-size: 16px; }
.chat-actions-pill-chevron { font-size: 9px; opacity: 0.5; }
[data-theme="light"] .chat-actions-pill {
  background: rgba(74,124,246,0.08);
  border-color: rgba(74,124,246,0.25);
  color: #3b6ae8;
}
[data-theme="light"] .chat-actions-pill:hover {
  background: rgba(74,124,246,0.15);
  border-color: rgba(74,124,246,0.5);
  box-shadow: 0 0 14px rgba(74,124,246,0.15);
}

/* Actions Overlay */
.actions-overlay {
  position: absolute;
  inset: 0;
  z-index: 20;
  background: rgba(0,0,0,0.7);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  display: flex;
  align-items: flex-end;
  justify-content: center;
  animation: fadeIn 0.15s ease;
}
@keyframes fadeIn {
  from { opacity: 0; }
  to { opacity: 1; }
}
.actions-panel {
  width: 100%;
  max-height: 85%;
  overflow-y: auto;
  background: linear-gradient(180deg, var(--bg) 0%, var(--bg-tertiary) 100%);
  border-top: 1px solid rgba(74,124,246,0.2);
  border-radius: 20px 20px 0 0;
  padding: 20px 24px 30px;
  position: relative;
  animation: slideUp 0.25s ease;
}
@keyframes slideUp {
  from { transform: translateY(30px); opacity: 0; }
  to { transform: translateY(0); opacity: 1; }
}
.actions-panel::before {
  content: '';
  position: absolute;
  top: 0;
  left: 10%;
  right: 10%;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(74,124,246,0.5), transparent);
}
.actions-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 20px;
}
.actions-title {
  font-size: 18px;
  font-weight: 700;
  color: var(--text);
  margin: 0;
  text-shadow: 0 0 16px rgba(74,124,246,0.3);
}
.actions-close {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-muted);
  font-size: 14px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s;
}
.actions-close:hover {
  border-color: rgba(74,124,246,0.4);
  color: var(--text);
}
.actions-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}
.actions-category {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.actions-cat-label {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1.5px;
  color: #6b9cf6;
  margin-bottom: 4px;
  padding-left: 2px;
}
.action-card {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 12px;
  border: 1px solid rgba(74,124,246,0.1);
  background: linear-gradient(135deg, rgba(74,124,246,0.05) 0%, transparent 100%);
  cursor: pointer;
  text-align: left;
  transition: all 0.2s;
  position: relative;
  overflow: hidden;
}
.action-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(74,124,246,0.15), transparent);
}
.action-card:hover {
  border-color: rgba(74,124,246,0.35);
  background: linear-gradient(135deg, rgba(74,124,246,0.12) 0%, rgba(74,124,246,0.03) 100%);
  box-shadow: 0 0 12px rgba(74,124,246,0.1);
  transform: translateY(-1px);
}
.action-icon {
  font-size: 20px;
  width: 32px;
  text-align: center;
  flex-shrink: 0;
}
.action-info {
  display: flex;
  flex-direction: column;
  min-width: 0;
}
.action-name {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
}
.action-desc {
  font-size: 11px;
  color: var(--text-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

[data-theme="light"] .actions-overlay {
  background: rgba(0,0,0,0.3);
}
[data-theme="light"] .actions-panel {
  background: linear-gradient(180deg, #f0f2f8 0%, #e8ebf0 100%);
  border-top-color: rgba(74,124,246,0.15);
}
[data-theme="light"] .action-card {
  background: rgba(255,255,255,0.6);
  border-color: rgba(74,124,246,0.1);
}
[data-theme="light"] .action-card:hover {
  background: rgba(255,255,255,0.9);
  border-color: rgba(74,124,246,0.25);
  box-shadow: 0 2px 10px rgba(74,124,246,0.1);
}

.chat-attach-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
  cursor: pointer;
  opacity: 0.6;
  padding: 8px;
  transition: opacity 0.2s;
  min-width: 36px;
  min-height: 36px;
}

.chat-attach-btn:hover { opacity: 1; }

.chat-input-wrapper {
  flex: 1;
  display: flex;
  flex-direction: column;
  border: 1px solid var(--border);
  border-radius: 22px;
  overflow: hidden;
  background: color-mix(in srgb, var(--bg-secondary) 70%, transparent);
  transition: border-color 0.3s, box-shadow 0.3s;
}
.chat-input-wrapper:focus-within {
  border-color: rgba(74,124,246,0.4);
  box-shadow: 0 0 14px rgba(74,124,246,0.1);
}

.chat-input-wrapper input {
  border: none;
  background: transparent;
  color: var(--text);
  font-size: 15px;
  padding: 7px 16px 10px;
  outline: none;
  width: 100%;
}

.chat-input-wrapper input::placeholder {
  color: var(--text-muted);
}

.chat-attachment-preview {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px;
  border-bottom: 1px solid var(--border);
}

.chat-attachment-preview img {
  width: 48px;
  height: 48px;
  border-radius: 8px;
  object-fit: cover;
}

.chat-attachment-preview button {
  background: none;
  border: none;
  color: var(--text-muted);
  font-size: 16px;
  cursor: pointer;
}

.chat-mic-btn, .chat-send-btn {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  border: none;
  cursor: pointer;
  font-size: 18px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s;
}

.chat-mic-btn {
  background: var(--bg-secondary);
  color: var(--text-muted);
}

.chat-mic-btn:hover { background: var(--border); }
.chat-mic-btn.active {
  background: #ef4444;
  color: #fff;
  box-shadow: 0 0 12px rgba(239,68,68,0.4), 0 0 24px rgba(239,68,68,0.15);
  animation: mic-pulse 1.5s ease-in-out infinite;
}
@keyframes mic-pulse {
  0%, 100% { box-shadow: 0 0 12px rgba(239,68,68,0.4), 0 0 24px rgba(239,68,68,0.15); }
  50% { box-shadow: 0 0 18px rgba(239,68,68,0.6), 0 0 36px rgba(239,68,68,0.25); }
}

.chat-send-btn {
  background: linear-gradient(135deg, #4a7cf6 0%, #3558d6 100%);
  color: #fff;
  box-shadow: 0 0 10px rgba(74,124,246,0.3);
  transition: box-shadow 0.3s, transform 0.2s;
}

.chat-send-btn:hover {
  box-shadow: 0 0 16px rgba(74,124,246,0.5), 0 0 30px rgba(74,124,246,0.15);
  transform: scale(1.05);
}

.nav-followup-badge {
  font-size: 20px;
  margin-left: auto;
  color: #fbbf24;
  text-shadow: 0 0 10px rgba(251,191,36,0.8);
  animation: followupPulse 2s ease-in-out infinite;
}
@keyframes followupPulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}

/* ====== CRITICAL FOLLOW-UPS ====== */
.critical-followups { padding: 0 24px; }
.followup-section { margin-bottom: 16px; }
.followup-title {
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.5px;
  color: #fbbf24;
  text-shadow: 0 0 8px rgba(251,191,36,0.5);
  margin-bottom: 10px;
  display: flex;
  align-items: center;
  gap: 6px;
}
.followup-icon { font-size: 16px; }
.followup-card {
  border-left: 3px solid #fbbf24;
  background: rgba(251,191,36,0.06);
  border: 1px solid rgba(251,191,36,0.2);
  border-left: 3px solid #fbbf24;
  border-radius: 10px;
  padding: 12px 14px;
  margin-bottom: 8px;
  cursor: pointer;
  transition: all 0.2s;
}
.followup-card:hover {
  border-color: #fbbf24;
  box-shadow: 0 0 12px rgba(251,191,36,0.2);
}
.followup-row {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 4px;
}
.followup-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #fbbf24;
  flex-shrink: 0;
}
.followup-name {
  flex: 1;
  font-size: 14px;
  font-weight: 600;
  color: var(--text);
}
.followup-time {
  font-size: 11px;
  color: var(--text-muted);
}
.followup-summary {
  font-size: 12px;
  color: var(--text-secondary);
  line-height: 1.4;
  margin-left: 16px;
}
.followup-handled-btn {
  display: inline-block;
  margin-top: 8px;
  margin-left: auto;
  float: right;
  padding: 3px 10px;
  border: none;
  border-radius: 12px;
  background: rgba(16,185,129,0.12);
  color: #10b981;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
}
.followup-handled-btn:hover {
  background: rgba(16,185,129,0.25);
}

/* ====== REPORTS ====== */
.report-agent-filters {
  display: flex;
  gap: 8px;
  padding: 10px 16px 4px;
  flex-wrap: wrap;
}
.report-agent-chip {
  padding: 5px 14px;
  border-radius: 16px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  border: 1px solid var(--border);
  color: var(--text-secondary);
  background: transparent;
  transition: all 0.2s;
}
.report-agent-chip:hover { border-color: var(--accent); }
.report-agent-chip.active {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
}
.report-kpis {
  display: flex;
  gap: 8px;
  padding: 8px 16px 4px;
}
.report-kpi-card {
  flex: 1;
  text-align: center;
  padding: 10px 6px;
  border-radius: 12px;
  background: var(--glass-bg);
  border: 1px solid var(--border);
  backdrop-filter: blur(10px);
}
.report-kpi-card .kpi-icon { font-size: 16px; opacity: 0.8; }
.report-kpi-card .kpi-value { font-size: 20px; font-weight: 700; color: var(--text); margin-top: 2px; }
.report-kpi-card .kpi-label { font-size: 10px; text-transform: uppercase; letter-spacing: 0.3px; color: var(--text-muted); margin-top: 2px; }

.report-view {
  display: flex;
  flex-direction: column;
  height: 100%;
}

.report-body {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
}

/* Nav lock badge */
.nav-lock-badge {
  font-size: 12px;
  margin-left: auto;
  opacity: 0.6;
}

/* Chat locked overlay */
.chat-locked-overlay {
  display: flex;
  flex: 1;
  align-items: center;
  justify-content: center;
  position: relative;
  overflow: hidden;
}
.chat-locked-content {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  padding: 40px;
  max-width: 480px;
  z-index: 1;
  margin-top: -110px;
}
.chat-locked-title {
  font-size: 28px;
  font-weight: 800;
  color: var(--accent);
  margin: 24px 0 16px;
}
.chat-locked-desc {
  font-size: 15px;
  line-height: 24px;
  color: var(--text-secondary);
  margin-bottom: 16px;
}
.chat-locked-quote {
  font-style: italic;
  color: var(--accent);
  opacity: 0.7;
  font-size: 15px;
  text-shadow: 0 0 10px var(--accent-glow);
  margin-bottom: 32px;
}
.chat-locked-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 14px 28px;
  border-radius: 14px;
  border: none;
  background: var(--accent);
  color: #fff;
  font-size: 16px;
  font-weight: 700;
  cursor: pointer;
  transition: transform 0.15s, box-shadow 0.15s;
}
.chat-locked-btn:hover {
  transform: translateY(-1px);
  box-shadow: 0 4px 20px rgba(59,138,255,0.4);
}

/* ====== LOGIN PAGE ====== */
.login-body {
  margin: 0;
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: #0f1117;
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}
.login-container {
  width: 100%;
  max-width: 400px;
  padding: 24px;
}
.login-card {
  background: linear-gradient(160deg, rgba(28,30,48,0.95), rgba(15,17,23,0.98));
  border: 1px solid rgba(59,138,255,0.15);
  border-radius: 24px;
  padding: 40px 32px 32px;
  box-shadow: 0 8px 32px rgba(0,0,0,0.4), 0 0 60px rgba(59,138,255,0.08);
  text-align: center;
}
.login-logo {
  width: 64px;
  height: auto;
  margin-bottom: 20px;
  filter: drop-shadow(0 0 12px rgba(59,138,255,0.3));
}
.login-title {
  font-size: 24px;
  font-weight: 800;
  color: #e8eaf0;
  margin: 0 0 6px;
}
.login-subtitle {
  font-size: 14px;
  color: #7e8298;
  margin: 0 0 28px;
}
.login-error {
  background: rgba(239,68,68,0.12);
  border: 1px solid rgba(239,68,68,0.3);
  border-radius: 10px;
  padding: 10px 14px;
  font-size: 13px;
  color: #f87171;
  margin-bottom: 16px;
  text-align: left;
}
.login-field {
  text-align: left;
  margin-bottom: 18px;
}
.login-label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  color: #7e8298;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  margin-bottom: 6px;
}
.login-input {
  width: 100%;
  padding: 12px 14px;
  border: 1px solid rgba(255,255,255,0.1);
  border-radius: 12px;
  background: rgba(255,255,255,0.05);
  color: #e8eaf0;
  font-size: 15px;
  font-family: inherit;
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
  box-sizing: border-box;
}
.login-input:focus {
  border-color: rgba(59,138,255,0.5);
  box-shadow: 0 0 0 3px rgba(59,138,255,0.1);
}
.login-input::placeholder {
  color: #4a4e60;
}
.login-btn {
  width: 100%;
  padding: 13px;
  border: none;
  border-radius: 12px;
  background: linear-gradient(135deg, #0a66e1, #085edb);
  color: #fff;
  font-size: 15px;
  font-weight: 700;
  font-family: inherit;
  cursor: pointer;
  transition: transform 0.15s, box-shadow 0.15s;
  box-shadow: 0 4px 16px rgba(10,102,225,0.3);
  margin-top: 6px;
}
.login-btn:hover {
  transform: translateY(-1px);
  box-shadow: 0 6px 24px rgba(10,102,225,0.4);
}
.login-btn:disabled {
  opacity: 0.6;
  cursor: not-allowed;
  transform: none;
}
.login-footer {
  margin-top: 28px;
  padding-top: 20px;
  border-top: 1px solid rgba(255,255,255,0.06);
}
.login-footer-logo {
  width: 120px;
  height: auto;
  opacity: 0.5;
}

/* ====== CHANGE PASSWORD (Settings) ====== */
.change-pw-form {
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.change-pw-input {
  width: 100%;
  padding: 10px 14px;
  border: 1px solid var(--border-strong);
  border-radius: 10px;
  background: var(--bg-solid);
  color: var(--text);
  font-size: 14px;
  font-family: inherit;
  outline: none;
  box-sizing: border-box;
  transition: border-color 0.2s;
}
.change-pw-input:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}
.pw-input-wrap {
  position: relative;
  display: flex;
  align-items: center;
}
.pw-input-wrap .change-pw-input {
  padding-right: 42px;
}
.pw-eye-btn {
  position: absolute;
  right: 10px;
  background: none;
  border: none;
  cursor: pointer;
  font-size: 18px;
  opacity: 0.4;
  padding: 4px;
  transition: opacity 0.2s;
  line-height: 1;
}
.pw-eye-btn:hover {
  opacity: 0.8;
}
.pw-eye-btn.active {
  opacity: 0.8;
}
.pw-criteria {
  font-size: 12px;
  color: var(--text-muted);
  margin: 0;
  line-height: 1.4;
}
.change-pw-msg {
  font-size: 13px;
  padding: 8px 12px;
  border-radius: 8px;
  margin-top: 4px;
}
.change-pw-msg.success {
  background: rgba(16,185,129,0.12);
  color: #10b981;
  border: 1px solid rgba(16,185,129,0.25);
}
.change-pw-msg.error {
  background: rgba(239,68,68,0.12);
  color: #f87171;
  border: 1px solid rgba(239,68,68,0.25);
}

/* ====== UPGRADE PLAN ====== */
.btn-upgrade-plan {
  padding: 10px 28px;
  border: none;
  border-radius: 12px;
  background: linear-gradient(135deg, #0a66e1, #085edb);
  color: #fff;
  font-size: 14px;
  font-weight: 700;
  font-family: inherit;
  cursor: pointer;
  transition: transform 0.15s, box-shadow 0.15s;
  box-shadow: 0 4px 16px rgba(10,102,225,0.3);
}
.btn-upgrade-plan:hover {
  transform: translateY(-1px);
  box-shadow: 0 6px 24px rgba(10,102,225,0.4);
}

.upgrade-modal-overlay {
  position: fixed;
  inset: 0;
  z-index: 1000;
  background: rgba(0,0,0,0.7);
  backdrop-filter: blur(6px);
  -webkit-backdrop-filter: blur(6px);
  display: flex;
  align-items: center;
  justify-content: center;
  animation: fadeIn 0.15s ease;
}
.upgrade-modal {
  background: linear-gradient(160deg, rgba(28,30,48,0.98), rgba(15,17,23,0.99));
  border: 1px solid rgba(59,138,255,0.15);
  border-radius: 24px;
  padding: 36px 32px 32px;
  max-width: 720px;
  width: 90%;
  position: relative;
  box-shadow: 0 12px 48px rgba(0,0,0,0.5), 0 0 60px rgba(59,138,255,0.08);
  animation: slideUp 0.25s ease;
}
[data-theme="light"] .upgrade-modal {
  background: linear-gradient(160deg, #f4f6fb, #eaedf4);
  border-color: rgba(10,102,225,0.12);
  box-shadow: 0 12px 48px rgba(0,0,0,0.15), 0 0 40px rgba(10,102,225,0.06);
}
.upgrade-modal-close {
  position: absolute;
  top: 16px;
  right: 16px;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-muted);
  font-size: 14px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s;
}
.upgrade-modal-close:hover {
  border-color: var(--accent);
  color: var(--text);
}
.upgrade-modal-title {
  font-size: 22px;
  font-weight: 800;
  color: var(--text);
  margin: 0 0 4px;
  text-align: center;
}
.upgrade-modal-subtitle {
  font-size: 14px;
  color: var(--text-muted);
  margin: 0 0 28px;
  text-align: center;
}
.upgrade-plans {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}
.upgrade-plan-card {
  background: rgba(255,255,255,0.03);
  border: 1px solid rgba(255,255,255,0.08);
  border-radius: 18px;
  padding: 24px 20px;
  display: flex;
  flex-direction: column;
  transition: border-color 0.2s, box-shadow 0.2s;
}
.upgrade-plan-card:hover {
  border-color: rgba(59,138,255,0.25);
}
[data-theme="light"] .upgrade-plan-card {
  background: rgba(255,255,255,0.7);
  border-color: rgba(0,0,0,0.08);
}
[data-theme="light"] .upgrade-plan-card:hover {
  border-color: rgba(10,102,225,0.25);
}
.upgrade-plan-featured {
  border-color: rgba(139,92,246,0.3);
  background: rgba(139,92,246,0.05);
}
.upgrade-plan-featured:hover {
  border-color: rgba(139,92,246,0.5);
  box-shadow: 0 0 24px rgba(139,92,246,0.12);
}
[data-theme="light"] .upgrade-plan-featured {
  background: rgba(139,92,246,0.04);
  border-color: rgba(139,92,246,0.2);
}
.upgrade-plan-badge {
  display: inline-block;
  align-self: flex-start;
  padding: 5px 14px;
  border-radius: 10px;
  font-size: 13px;
  font-weight: 700;
  background: linear-gradient(135deg, #0a66e1, #085edb);
  color: #fff;
  margin-bottom: 16px;
}
.upgrade-badge-featured {
  background: linear-gradient(135deg, #8b5cf6, #6d28d9);
}
.upgrade-plan-features {
  flex: 1;
  margin-bottom: 20px;
}
.upgrade-includes {
  font-size: 13px;
  color: var(--text-secondary);
  margin: 0 0 12px;
  line-height: 1.4;
}
.upgrade-feature {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 14px;
  font-weight: 500;
  color: var(--text);
  padding: 5px 0;
}
.upgrade-feature .feature-check {
  color: #10b981;
  font-weight: 700;
  font-size: 13px;
  flex-shrink: 0;
}
.btn-upgrade-select {
  width: 100%;
  padding: 11px;
  border: none;
  border-radius: 12px;
  background: linear-gradient(135deg, #0a66e1, #085edb);
  color: #fff;
  font-size: 14px;
  font-weight: 700;
  font-family: inherit;
  cursor: pointer;
  transition: transform 0.15s, box-shadow 0.15s;
  box-shadow: 0 4px 14px rgba(10,102,225,0.25);
}
.btn-upgrade-select:hover {
  transform: translateY(-1px);
  box-shadow: 0 6px 20px rgba(10,102,225,0.35);
}
.btn-upgrade-featured {
  background: linear-gradient(135deg, #8b5cf6, #6d28d9);
  box-shadow: 0 4px 14px rgba(139,92,246,0.25);
}
.btn-upgrade-featured:hover {
  box-shadow: 0 6px 20px rgba(139,92,246,0.35);
}
.upgrade-plan-price {
  font-size: 22px;
  color: var(--text);
  margin-bottom: 16px;
}
.upgrade-plan-price strong {
  font-size: 28px;
  font-weight: 800;
}
.settings-plan-price {
  font-size: 14px;
  font-weight: 600;
  color: var(--text-secondary);
  margin-left: auto;
  margin-right: 10px;
}

/* Logout button in sidebar */
.nav-item-logout {
  color: rgba(239,68,68,0.8) !important;
  transition: all 0.2s;
}
.nav-item-logout:hover {
  color: #ef4444 !important;
  background: rgba(239,68,68,0.1) !important;
}